Contract UX Researcher

Contract UX Researcher

Norwich Freelance 36000 - 54000 £ / year (est.) Home office (partial)
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Digital Gurus

At a Glance

  • Tasks: Lead UX research, uncover user behaviours, and present insights to senior stakeholders.
  • Company: Join a growing SaaS business with a focus on innovative user experiences.
  • Benefits: Competitive daily rate, remote work, and a dynamic contract role.
  • Why this job: Shape the UX direction and make a real impact in a fast-paced environment.
  • Qualifications: Experience in UX research, strong storytelling skills, and a curious mindset.
  • Other info: Ideal for those who thrive on discovery and enjoy navigating complex user journeys.

The predicted salary is between 36000 - 54000 £ per year.

Contract UX Researcher

Outside IR35: up to £450 a day

Contract: 3–6 months

Start: ASAP

Remote: Must be based in the UK

We’re looking for a detail-orientated, confident UX Researcher to join a growing SaaS business on a contract basis. This is a B2B2C platform with complex user journeys and multiple stakeholder needs, so you’ll need to be comfortable navigating ambiguity, shaping problems, and presenting insights at a senior level.

What you’ll be doing

  • Leading qualitative UX research speaking to users, identifying behaviours and patterns, and turning insights into clear hypotheses.
  • Defining the problem, you’ll uncover and frame the right questions.
  • Developing and presenting UX theories and design decisions backed by research, communicating findings to senior stakeholders and board members clearly and confidently.
  • Balancing the needs of clients vs. pipeline opportunities, ensuring both user and business goals are aligned.
  • Working at pace in a collaborative environment.

What we’re looking for

  • Proven experience as a UX Researcher within SaaS or digital product environments (B2B or B2B2C).
  • Strength in qualitative research methods such as interviews, usability testing, observational research.
  • Ability to handle expectations and communicate with clarity at all levels, including senior leadership and board presentations.
  • Strong storytelling and presentation skills – you can turn insights into compelling narratives that drive decisions.
  • A thoughtful, curious mindset with the confidence to stand by your research findings.
  • Comfortable working in a fast-moving team environment.
  • Self-sufficient and able to work alone.

This role suits someone who thrives on discovery — who enjoys finding the ‘why’ behind the ‘what’, and shaping the UX direction in an environment that values insight over assumption.

Send your CV through to kaiyashah@digitalgurus.co.uk or get in touch on LinkedIn.

Contract UX Researcher employer: Digital Gurus

Join a dynamic SaaS business that prioritises innovation and collaboration, offering a remote working environment for UK-based professionals. As a Contract UX Researcher, you'll benefit from a culture that values insight-driven decision-making, with opportunities to present your findings to senior stakeholders and influence the direction of user experience. With a focus on employee growth and a commitment to navigating complex user journeys, this role is perfect for those looking to make a meaningful impact in a fast-paced setting.
Digital Gurus

Contact Detail:

Digital Gurus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Contract UX Researcher

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a UX Researcher role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Showcase your work! Create a portfolio that highlights your best UX research projects. Make sure it’s easy to navigate and tells a story about your process and findings — this will impress potential employers.

✨Tip Number 3

Prepare for interviews by practising your storytelling skills. Be ready to discuss your research methods and how you've turned insights into actionable strategies. Confidence is key when presenting to senior stakeholders!

✨Tip Number 4

Don’t forget to apply through our website! We’re always looking for talented individuals like you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team.

We think you need these skills to ace Contract UX Researcher

Qualitative Research Methods
User Interviews
Usability Testing
Observational Research
Stakeholder Communication
Presentation Skills
Storytelling
Problem Framing
UX Theory Development
Collaboration
Adaptability
Analytical Thinking
Self-Sufficiency
Curiosity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a UX Researcher, especially in SaaS or digital product environments. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share your passion for UX research and how you’ve tackled complex user journeys in the past. Keep it engaging and personal!

Showcase Your Research Skills: Since we’re looking for someone with strong qualitative research methods, include examples of interviews, usability testing, or observational research you've conducted. We love seeing how you’ve turned insights into actionable strategies!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Digital Gurus

✨Know Your Research Methods

Brush up on your qualitative research methods, especially interviews and usability testing. Be ready to discuss specific examples from your past work where you successfully identified user behaviours and turned insights into actionable hypotheses.

✨Frame the Right Questions

Prepare to talk about how you define problems and frame questions during your research. Think of a few scenarios where you navigated ambiguity and shaped complex user journeys, as this will show your ability to tackle challenges head-on.

✨Master Your Storytelling Skills

Practice presenting your findings in a clear and compelling way. Use storytelling techniques to turn your insights into narratives that resonate with senior stakeholders. This will demonstrate your ability to communicate effectively at all levels.

✨Show Your Collaborative Spirit

Be ready to discuss how you balance client needs with business goals. Share examples of how you've worked in fast-paced, collaborative environments, highlighting your self-sufficiency while also being a team player.

Contract UX Researcher
Digital Gurus
Location: Norwich
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