Contract UX Researcher

Contract UX Researcher

Cardiff Freelance 36000 - 54000 £ / year (est.) Home office (partial)
Go Premium
Digital Gurus

At a Glance

  • Tasks: Lead qualitative UX research and present insights to senior stakeholders.
  • Company: Dynamic SaaS business focused on innovative user experiences.
  • Benefits: Competitive daily rate, remote work, and a collaborative environment.
  • Why this job: Shape the UX direction and uncover user behaviours in a fast-paced setting.
  • Qualifications: Experience in UX research with strong storytelling and presentation skills.
  • Other info: Ideal for those who thrive on discovery and enjoy navigating complex user journeys.

The predicted salary is between 36000 - 54000 £ per year.

Contract UX Researcher

Outside IR35: up to £450 a day

Contract: 3–6 months

Start: ASAP

Remote: Must be based in the UK

We’re looking for a detail-orientated, confident UX Researcher to join a growing SaaS business on a contract basis. This is a B2B2C platform with complex user journeys and multiple stakeholder needs, so you’ll need to be comfortable navigating ambiguity, shaping problems, and presenting insights at a senior level.

What you’ll be doing

  • Leading qualitative UX research speaking to users, identifying behaviours and patterns, and turning insights into clear hypotheses.
  • Defining the problem, you’ll uncover and frame the right questions.
  • Developing and presenting UX theories and design decisions backed by research, communicating findings to senior stakeholders and board members clearly and confidently.
  • Balancing the needs of clients vs. pipeline opportunities, ensuring both user and business goals are aligned.
  • Working at pace in a collaborative environment.

What we’re looking for

  • Proven experience as a UX Researcher within SaaS or digital product environments (B2B or B2B2C).
  • Strength in qualitative research methods such as interviews, usability testing, observational research.
  • Ability to handle expectations and communicate with clarity at all levels, including senior leadership and board presentations.
  • Strong storytelling and presentation skills – you can turn insights into compelling narratives that drive decisions.
  • A thoughtful, curious mindset with the confidence to stand by your research findings.
  • Comfortable working in a fast-moving team environment.
  • Self-sufficient and able to work alone.

This role suits someone who thrives on discovery — who enjoys finding the ‘why’ behind the ‘what’, and shaping the UX direction in an environment that values insight over assumption.

Send your CV through to kaiyashah@digitalgurus.co.uk or get in touch on LinkedIn.

Contract UX Researcher employer: Digital Gurus

Join a dynamic SaaS business that prioritises innovation and collaboration, offering a remote working environment for UK-based professionals. As a Contract UX Researcher, you'll benefit from a culture that values insight-driven decision-making, with opportunities to present your findings to senior stakeholders and influence the direction of user experience. With a focus on employee growth and a commitment to navigating complex user journeys, this role is perfect for those looking to make a meaningful impact in a fast-paced setting.
Digital Gurus

Contact Detail:

Digital Gurus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Contract UX Researcher

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a UX Researcher role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising your storytelling skills. Make sure you can clearly articulate your research process and findings, especially how they’ve influenced design decisions. Remember, confidence is key!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and interests. Check out our website for roles that excite you and fit your skill set. Tailor your approach to each opportunity!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Share any additional insights or thoughts you had post-interview to show your enthusiasm and commitment.

We think you need these skills to ace Contract UX Researcher

Qualitative Research Methods
User Interviews
Usability Testing
Observational Research
Stakeholder Communication
Presentation Skills
Storytelling
Problem Framing
UX Theory Development
Collaboration
Adaptability
Self-Sufficiency
Analytical Thinking
Curiosity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Contract UX Researcher role. Highlight your experience in qualitative research methods and any relevant SaaS or digital product work. We want to see how your skills align with what we're looking for!

Showcase Your Storytelling Skills: Since strong storytelling is key for this role, include examples of how you've turned insights into compelling narratives in your previous work. We love seeing how you can communicate findings clearly and confidently!

Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, especially when it comes to presenting complex ideas. Make it easy for us to see your strengths and fit for the role!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Digital Gurus

✨Know Your Research Methods

Brush up on your qualitative research methods, especially interviews and usability testing. Be ready to discuss specific examples from your past work where you successfully identified user behaviours and turned insights into actionable hypotheses.

✨Frame the Right Questions

Prepare to demonstrate how you define problems and frame questions during your research. Think of a few scenarios where you had to navigate ambiguity and how you approached those challenges. This will show your ability to think critically and strategically.

✨Master Your Storytelling Skills

Practice presenting your findings in a clear and compelling way. Use storytelling techniques to turn your insights into narratives that resonate with stakeholders. Consider rehearsing with a friend or colleague to refine your delivery and ensure you can communicate confidently.

✨Align User and Business Goals

Be prepared to discuss how you balance user needs with business objectives. Think of examples where you successfully aligned both sides and how that impacted the project outcomes. This will highlight your understanding of the B2B2C landscape and your strategic mindset.

Contract UX Researcher
Digital Gurus
Location: Cardiff
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>