At a Glance
- Tasks: Lead client relationships and develop impactful media strategies across various channels.
- Company: Ambitious full-service media agency focused on growth and innovation.
- Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
- Other info: Join a collaborative team that values leadership and creativity.
- Why this job: Make a real impact by driving strategic growth for key clients.
- Qualifications: Proven experience in media planning and managing senior client relationships.
The predicted salary is between 60000 - 80000 £ per year.
We're working with an ambitious, full-service media agency to find a talented Client Services Director for a senior client leadership role at the heart of their growth strategy. This is a brilliant opportunity for an experienced media professional ready to own client relationships, lead a team, and drive genuine strategic impact across some of the agency's most important accounts.
The Role
You'll act as the senior client partner across a portfolio of accounts, working closely with the Strategic Performance Director to develop and deliver client growth strategies. You'll bring together the agency's full suite of capabilities across media planning, technology, performance creative and training, into cohesive client roadmaps that deliver real results.
What You'll Be Doing
- Leading and developing day-to-day client relationships at senior stakeholder level
- Developing and owning media strategies across all channels, challenging clients and driving best practice
- Identifying and converting growth opportunities, proactively and without a brief
- Line managing and mentoring a team, conducting appraisals and setting clear objectives
- Contributing to new business pitches and agency marketing activity
- Fielding commercial conversations including rate negotiations and scope discussions
What We're Looking For
- A highly proficient media planner with broad channel knowledge and strong strategic instincts
- Proven experience managing senior client relationships and building trust at all levels
- A natural leader who gets the best out of their team through delegation, coaching and motivation
- Commercially aware, with an understanding of account profitability and growth levers
- Confident, diplomatic, and equally comfortable in a boardroom or a brainstorm
- Familiarity with technology, performance creative or training offerings is a bonus
Client Services Director employer: Digital Gurus
Join a dynamic and ambitious full-service media agency that prioritises employee growth and development, offering a vibrant work culture where creativity and strategic thinking thrive. As a Client Services Director, you'll not only lead impactful client relationships but also benefit from a supportive environment that encourages innovation and collaboration, all while being part of a team that values your contributions and fosters professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the media industry and let them know you're on the lookout for a Client Services Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the agency's recent projects and clients. Show them you’re not just another candidate; you’re genuinely interested in their work and ready to contribute to their growth strategy.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you can lead client relationships and drive strategic impact. Highlight your experience in managing senior client relationships and how you’ve successfully converted growth opportunities in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Client Services Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Services Director. Highlight your experience in managing senior client relationships and leading teams, as these are key aspects of the job. We want to see how you’ve driven growth and built trust with clients!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've developed media strategies and led teams to success. Remember, we love a good story that showcases your strategic impact!
Showcase Your Leadership Skills:As a Client Services Director, leadership is crucial. In your application, make sure to highlight your experience in mentoring and developing teams. We want to know how you motivate others and drive results, so don’t hold back on those examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Digital Gurus
✨Know Your Clients Inside Out
Before the interview, research the agency's key clients and their industries. Understand their challenges and how the agency has helped them succeed. This will show your potential employer that you’re proactive and ready to hit the ground running.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you’ve successfully managed teams in the past. Share specific examples of how you’ve motivated your team and driven results, as this role requires strong leadership skills.
✨Demonstrate Strategic Thinking
Think about how you would develop and implement media strategies for the agency’s clients. Be ready to discuss your thought process and provide examples of successful strategies you've executed in previous roles.
✨Prepare for Commercial Conversations
Brush up on your negotiation skills and be ready to discuss how you handle rate negotiations and scope discussions. Highlight any experiences where you’ve successfully navigated these conversations to benefit both the client and the agency.
