Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive transformation by optimising processes and improving workflows in a dynamic environment.
- Company: Join a global leader in publishing and information services with a focus on innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Be part of a high-impact team with excellent career advancement opportunities.
- Why this job: Make a real impact by leading change initiatives and collaborating with diverse teams.
- Qualifications: Experience in business analysis and process improvement, with strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
We’re partnering with a global organisation within the publishing and information services sector to hire a Senior Business Analyst into a high-impact transformation team. This is a strategic role sitting within a central Centre of Excellence, focused on driving continuous improvement, optimising workflows, and delivering large-scale business change across complex, end-to-end processes.
The Role
As a Business Analyst, you’ll act as a subject matter expert within a key business area, working cross-functionally with stakeholders across operations, technology, customer, and commercial teams. You’ll lead on identifying inefficiencies, shaping future-state processes, and delivering solutions that improve performance, scalability, and customer outcomes. This is a highly visible role with strong stakeholder exposure and the opportunity to influence strategic direction.
Key Responsibilities
- Lead discovery and problem definition across complex operational workflows
- Map current and future state processes, identifying inefficiencies and opportunities
- Gather, define, and prioritise business and system requirements
- Drive process optimisation, automation, and continuous improvement initiatives
- Translate business needs into functional and non-functional requirements
- Support delivery of change initiatives, including implementation and adoption
- Collaborate with senior stakeholders across multiple business functions
- Produce documentation, data analysis, and reporting to support decision-making
- Contribute to testing, training, and rollout of new processes and systems
What We’re Looking For
- Proven experience in a Business Analyst / Process Improvement / Transformation role
- Strong background in process optimisation, continuous improvement, or operational transformation
- Experience working across complex, multi-stakeholder environments
- Excellent stakeholder management and communication skills
- Strong analytical mindset with the ability to simplify complex problems
- Experience delivering change within large-scale programmes or strategic projects
- Familiarity with change management principles and methodologies
- Desirable: Business Analysis certification
- Exposure to Agile or formal project methodologies (e.g. PRINCE2, Scrum)
- Experience working with workflow systems, automation, or data-led environments
If this role could be for you, please apply with a copy of your CV.
Business Analyst (Process & Change) in City of London employer: Digital Gurus
Contact Detail:
Digital Gurus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (Process & Change) in City of London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and engage on platforms like LinkedIn. We can’t stress enough how personal connections can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their processes and challenges, especially in transformation and change management. We want you to walk in confident, ready to discuss how your skills can drive their success.
✨Tip Number 3
Showcase your analytical mindset! During interviews, be ready to share examples of how you've simplified complex problems or driven process improvements. We love seeing candidates who can demonstrate their impact through real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for passionate individuals who are eager to make a difference in process and transformation.
We think you need these skills to ace Business Analyst (Process & Change) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Analyst. Highlight your experience in process optimisation and transformation, and don’t forget to mention any relevant projects where you’ve driven change.
Showcase Your Skills: Use specific examples to demonstrate your analytical mindset and stakeholder management skills. We want to see how you've simplified complex problems and collaborated with different teams to achieve results.
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points for key achievements and make sure your language is clear. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our transformation team.
How to prepare for a job interview at Digital Gurus
✨Know Your Processes
Make sure you brush up on your knowledge of process optimisation and transformation. Be ready to discuss specific methodologies you've used in the past, like Agile or PRINCE2, and how they helped improve workflows.
✨Stakeholder Savvy
Since this role involves a lot of cross-functional collaboration, think about examples where you've successfully managed stakeholders. Prepare to share how you communicated complex ideas simply and effectively to different teams.
✨Data-Driven Decisions
Get comfortable with data analysis as it’s crucial for this position. Be prepared to talk about how you've used data to identify inefficiencies and drive change in previous roles. Bring examples of reports or documentation you've produced.
✨Show Your Change Management Skills
Familiarise yourself with change management principles and be ready to discuss how you've supported change initiatives in the past. Highlight any experience you have with training or rollout processes, as this will show your ability to drive adoption.