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- Tasks: Lead flagship client accounts and ensure top-notch client experiences.
- Company: High-performing independent digital agency with a focus on innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Shape key client relationships and drive impactful digital marketing strategies.
- Qualifications: Experience in senior client management within digital agencies and strong communication skills.
- Other info: Join a collaborative team dedicated to delivering exceptional results.
The predicted salary is between 36000 - 60000 £ per year.
I’m working with a high-performing independent digital agency to hire a Key Account Director to lead one of their most strategically important retail client relationships.
About the role
- Lead a flagship client account as the senior day-to-day contact, owning the relationship and overall client experience.
- Act as the central point of coordination between the client and internal strategy, delivery and specialist teams, ensuring a joined-up, outcomes-focused approach.
- Translate client business objectives into clear priorities and briefs for internal teams, maintaining momentum across all workstreams.
- Oversee account health: ensuring work is delivered on time, to a high standard, within agreed scope and commercial parameters.
- Lead and facilitate client meetings, planning sessions and performance reviews, keeping conversations purposeful and data-led.
- Manage budgets, scope and forecasting at account level, identifying opportunities to add value and grow the relationship where it genuinely supports client goals.
About you
- Experienced in a senior client management role within a digital agency or marketing services environment.
- Proven track record of owning and developing key client relationships as the primary point of contact.
- Comfortable balancing strategic thinking with hands-on oversight of day-to-day delivery and issue resolution.
- Commercially aware with experience managing budgets, scope, forecasting and making sound commercial decisions at account level.
- Confident communicator who can build trust with senior stakeholders and handle challenging conversations constructively.
- Strong understanding of digital marketing services and how integrated, multi-channel delivery drives results.
- Organised, proactive and accountable, with a genuine sense of ownership for client outcomes and long-term account health.
If you’re an experienced Account Director / Group Account Director / Client Partner looking for a confidential conversation about a career-defining Key Account Director role,
Locations
Key Account Director in Cheshire, Warrington employer: Digital Gurus
Contact Detail:
Digital Gurus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Director in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital agency world and let them know you're on the hunt for a Key Account Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of the latest digital marketing trends. Be ready to discuss how you can translate client objectives into actionable strategies, just like the job description mentions. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking chat, drop a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the role and the company.
✨Tip Number 4
Finally, apply through our website! We’ve got loads of resources to help you nail that application process. Plus, it shows you’re serious about joining our team and makes it easier for us to find you.
We think you need these skills to ace Key Account Director in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Director role. Highlight your experience in managing client relationships and any relevant achievements that showcase your ability to drive results in a digital agency setting.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific experiences that align with the job description, especially around client management and strategic thinking.
Showcase Your Communication Skills: As a Key Account Director, communication is key! In your application, demonstrate your ability to build trust and handle challenging conversations. Use clear, concise language and provide examples of how you've successfully navigated client interactions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Digital Gurus
✨Know Your Client Inside Out
Before the interview, dive deep into the agency's key clients and their business objectives. Understand their industry, challenges, and how the agency has previously added value. This will help you demonstrate your ability to own and develop client relationships effectively.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your experience in translating client objectives into actionable plans. Be ready to discuss how you've successfully managed budgets and forecasting in past roles, as this will show your commercial awareness and strategic mindset.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. Think about how you can build trust with senior stakeholders during the interview. Use examples of challenging conversations you've navigated successfully to illustrate your communication skills.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage multiple workstreams and keep projects on track. Share specific strategies or tools you use to stay organised and proactive, as this aligns with the role's requirement for accountability and ownership of client outcomes.
