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- Tasks: Lead flagship client accounts and ensure top-notch client experiences.
- Company: High-performing independent digital agency with a focus on innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Shape key client relationships and drive impactful digital marketing strategies.
- Qualifications: Experience in senior client management within a digital agency is essential.
- Other info: Join a collaborative team that values strategic thinking and proactive problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
I’m working with a high-performing independent digital agency to hire a Key Account Director to lead one of their most strategically important retail client relationships.
About the role
- Lead a flagship client account as the senior day-to-day contact, owning the relationship and overall client experience.
- Act as the central point of coordination between the client and internal strategy, delivery and specialist teams, ensuring a joined-up, outcomes-focused approach.
- Translate client business objectives into clear priorities and briefs for internal teams, maintaining momentum across all workstreams.
- Oversee account health: ensuring work is delivered on time, to a high standard, within agreed scope and commercial parameters.
- Lead and facilitate client meetings, planning sessions and performance reviews, keeping conversations purposeful and data-led.
- Manage budgets, scope and forecasting at account level, identifying opportunities to add value and grow the relationship where it genuinely supports client goals.
About you
- Experienced in a senior client management role within a digital agency or marketing services environment.
- Proven track record of owning and developing key client relationships as the primary point of contact.
- Comfortable balancing strategic thinking with hands-on oversight of day-to-day delivery and issue resolution.
- Commercially aware with experience managing budgets, scope, forecasting and making sound commercial decisions at account level.
- Confident communicator who can build trust with senior stakeholders and handle challenging conversations constructively.
- Strong understanding of digital marketing services and how integrated, multi-channel delivery drives results.
- Organised, proactive and accountable, with a genuine sense of ownership for client outcomes and long-term account health.
If you’re an experienced Account Director / Group Account Director / Client Partner looking for a confidential conversation about a career-defining Key Account Director role,
Key Account Director in Bolton employer: Digital Gurus
Contact Detail:
Digital Gurus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Director in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital agency world and let them know you're on the hunt for a Key Account Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of the latest digital marketing trends. Be ready to discuss how you can translate client objectives into actionable strategies, just like the job description mentions. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking chat, drop a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the role and the company.
✨Tip Number 4
Finally, apply through our website! We’ve got loads of resources to help you nail that application process. Plus, it’s a great way to show you’re serious about joining our team and making a real impact as a Key Account Director.
We think you need these skills to ace Key Account Director in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Director role. Highlight your experience in managing client relationships and any relevant achievements that showcase your ability to drive results in a digital agency setting.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed key accounts and translated client objectives into actionable plans. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your communication style. Use clear, concise language and demonstrate your ability to build trust and handle challenging conversations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Digital Gurus
✨Know Your Client Inside Out
Before the interview, dive deep into the agency's key clients and their business objectives. Understand their industry, challenges, and how the agency has previously added value. This will help you demonstrate your ability to own and develop client relationships effectively.
✨Showcase Your Strategic Thinking
Be prepared to discuss how you've translated client objectives into actionable plans in past roles. Use specific examples to illustrate your strategic thinking and how it led to successful outcomes. This will highlight your capability to balance high-level strategy with day-to-day delivery.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. Since the role involves managing senior stakeholders, being able to handle challenging conversations constructively is crucial. Prepare for potential tough questions and think about how you would respond to them.
✨Demonstrate Your Commercial Acumen
Be ready to discuss your experience with budgets, forecasting, and making sound commercial decisions. Share examples of how you've identified opportunities to grow client relationships while ensuring alignment with their goals. This will show that you understand the financial aspects of account management.
