At a Glance
- Tasks: Support club operations and deliver exceptional service to members and visitors.
- Company: Join Newbury & Crookham Golf Club, a leading private members’ golf club in Berkshire.
- Benefits: Competitive salary, professional development, and a vibrant work environment.
- Other info: Flexible hours with opportunities for career growth in golf club management.
- Why this job: Be part of a dynamic team and shape the future of our club experience.
- Qualifications: Enthusiastic, organised, with experience in hospitality or leisure preferred.
The predicted salary is between 31500 - 38500 £ per year.
Reporting directly to the General Manager, you will support all aspects of club operations, ensuring the highest standards of service, professionalism and efficiency are maintained across the business. You will act as deputy to the General Manager when required and work closely with department heads to deliver an exceptional member and visitor experience.
About Newbury & Crookham Golf Club: Newbury & Crookham Golf Club is one of Berkshire’s leading private members’ golf clubs, renowned for the excellent golf course, welcoming atmosphere and commitment to delivering an outstanding experience for members, visitors and guests. As we continue to invest in our facilities, people and member experience, we are seeking an enthusiastic, ambitious and highly organised Operations Manager to join our team. This is an excellent opportunity for someone looking to develop their career in golf club management, working alongside the General Manager and playing a key role in the day-to-day operation and future success of the Club.
The Role:
- Support the General Manager in the day-to-day management of the Club.
- Lead by example, promoting exceptional customer service throughout the Club.
- Assist with the management and development of all operational departments.
- Support membership recruitment, retention and engagement initiatives.
- Coordinate club competitions, society days and corporate events.
- Oversee administration, member communications and office procedures.
- Assist with budgeting, financial reporting and commercial performance.
- Ensure compliance with Health & Safety, employment legislation and Club policies.
- Build positive relationships with members, visitors, staff and suppliers.
- Deputise for the General Manager during periods of absence.
About you:
- An enthusiastic and motivated individual with excellent interpersonal skills.
- Prior experience within golf, hospitality, leisure or private members’ club environments will be an advantage.
- Highly organised with excellent attention to detail.
- Commercially aware with a proactive approach to problem solving.
- Confident managing multiple priorities in a fast-paced environment.
- An effective communicator who enjoys building relationships with members and colleagues.
- Competent using Microsoft Office and modern business systems.
- Flexible to work occasional evenings and weekends as required.
- Experience with golf club management software Intelligent Golf would be advantageous but is not essential.
- Experience with Xero accounting software will be advantageous but not essential as training will be offered.
What We Offer:
- Working pattern: This is a full-time position (40 hours per week), normally worked Monday to Friday, with flexibility and some weekend work as required.
- Remuneration: A competitive salary and benefits package will be offered, depending on experience.
- The Club is committed to supporting the successful candidate’s ongoing professional development.
CLOSING DATE: 12 noon on 17th August 2026
Operations Manager in Newbury employer: Digital Golfing Ltd.
Get Golfing in Barnet, England is an exceptional employer that prioritises a vibrant work culture and employee development. With a focus on delivering outstanding service to our members and guests, we offer unique benefits such as free golf and club services, alongside opportunities for growth within the organisation. Join us to be part of a dedicated team that values your contributions and fosters a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Newbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Digital Golfing Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Digital Golfing Ltd.
Don't be shy about reaching out to Digital Golfing Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in Newbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Digital Golfing Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Digital Golfing Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
