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For Companies At a Glance
- Tasks: Book customer services, advise on warranties, and manage customer interactions.
- Company: Leading automotive retailer in Newcastle upon Tyne with a supportive team.
- Benefits: Base salary of £29,000 plus OTE up to £35,000 and numerous perks.
- Why this job: Join a passionate team and make a difference in customer service.
- Qualifications: Experience in the automotive industry and a love for customer service.
- Other info: Full-time role with a dynamic work environment and growth opportunities.
The predicted salary is between 29000 - 35000 £ per year.
A leading automotive retailer in Newcastle upon Tyne is looking for a passionate Service Advisor to join their Aftersales Team. This full-time role offers a base salary of £29,000 with an OTE of up to £35,000.
Responsibilities include:
- Booking customer services
- Advising on warranties
- Managing high volumes of customer interactions
Candidates should have experience in the automotive industry and a passion for customer service. The position provides numerous benefits and a supportive work environment.
Automotive Service Advisor | Upsell & Warranty Focus in Newcastle upon Tyne employer: Digital Gatehouse Ltd
Contact Detail:
Digital Gatehouse Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor | Upsell & Warranty Focus in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your experience in customer service and upselling, as these are key in this role. We want you to shine!
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, make sure to express your enthusiasm for the automotive industry and helping customers. A genuine interest can set you apart from the competition.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a direct line to the hiring team. Plus, it shows you’re serious about joining their Aftersales Team. Don’t miss out on that OTE of up to £35,000!
We think you need these skills to ace Automotive Service Advisor | Upsell & Warranty Focus in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share specific examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
Highlight Your Automotive Experience: Make sure to emphasise any relevant experience you have in the automotive industry. We want to know how your background makes you a great fit for the Service Advisor role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Digital Gatehouse Ltd
✨Know Your Automotive Stuff
Brush up on your automotive knowledge before the interview. Be ready to discuss common service issues, warranty details, and upselling techniques. This shows your passion for the industry and helps you stand out as a knowledgeable candidate.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your commitment to customer satisfaction, which is crucial for this role.
✨Practice Your Communication Skills
Since you'll be managing high volumes of customer interactions, practice clear and concise communication. Role-play with a friend or family member to simulate the interview environment. This will help you articulate your thoughts better and make a great impression.
✨Show Enthusiasm for the Role
Let your passion for the automotive industry shine through during the interview. Share why you want to work as a Service Advisor and how you can contribute to the team. A positive attitude can go a long way in making you memorable to the interviewers.
