At a Glance
- Tasks: Process wire transactions and improve efficiencies in a dynamic team environment.
- Company: Join DCU, a diverse and inclusive financial institution.
- Benefits: Earn $20.50 - $22.60/hour with professional growth opportunities.
- Other info: Temporary position with a hybrid work schedule in Chelmsford, MA.
- Why this job: Make a difference while gaining valuable experience in finance.
- Qualifications: Customer service skills and proficiency in MS Word and Excel preferred.
The predicted salary is between 20 - 22 £ per hour.
Location: Chelmsford, MA 01824, USA
Schedule: Monday - Friday 8-5 (40 hrs)
Responsibilities:
- Accurately process a variety of Wire Transactions, which include but are not limited to, Domestic Wires, Foreign Remittances, Incoming Wires and Internal Wires.
- Complete system testing and validation for the host/core system in addition to various other systems used to complete daily job tasks.
- Complete required annual Compliance training as well as any other assigned training.
- Identify and, when appropriate, assist in implementing ideas that will help improve efficiencies in the work area, department and throughout DCU.
- Actively contribute to DCU’s Success Sharing initiatives and practices DCU’s principles of People Come First; Do the Right Thing; Make a Difference.
- Maintain a high level of professionalism and respect during interactions with both members and colleagues alike.
- Maintain a working knowledge of and adhere to DCU policies and procedures related to the position as well as all applicable regulations.
- Perform work functions with attention to detail, within established timeframes and follow through as needed to complete tasks.
- Meet or exceed performance goals, including but not limited to, service level achievement, timeliness of tasks, quality of work, service quality and others as assigned.
- Perform all other job-related duties as assigned by Management Team.
Qualifications:
- Similar work-related experience in a financial institution, preferred.
- Excellent PC skills required to include, but not limited to, MS Word and Excel.
- Prior customer service experience, preferred.
- Excellent verbal and written communication skills.
- Ability to effectively handle multiple priorities seamlessly.
Pay Range: $20.50 - $22.60 / hour
DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information.
Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/sponsorship for this position.
Wires Team Member I, TEMPORARY 3-6 months, Chelmsford, MA, Hybrid in Essex employer: Digital Federal Credit Union
DCU is an exceptional employer located in Chelmsford, MA, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. As a Wires Team Member, you will benefit from a collaborative environment where your contributions are valued, alongside competitive pay and opportunities for skill development through ongoing training. Join us to make a meaningful impact while enjoying a balanced work-life schedule in a dynamic financial institution.
Contact Details:
Digital Federal Credit Union Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Wires Team Member I, TEMPORARY 3-6 months, Chelmsford, MA, Hybrid in Essex
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DCU on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to wire transactions and customer service. We recommend role-playing with a friend to get comfortable and confident in your responses.
✨Tip Number 3
Show off your skills! If you have experience with MS Word and Excel, be ready to discuss specific examples of how you've used these tools effectively in past roles. It’s all about demonstrating your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at DCU.
We think you need these skills to ace Wires Team Member I, TEMPORARY 3-6 months, Chelmsford, MA, Hybrid in Essex
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Wires Team Member position. Highlight your relevant experience in financial institutions and any customer service roles you've had. We want to see how you fit into our team!
Show Off Your Skills:Don’t forget to mention your excellent PC skills, especially with MS Word and Excel. If you’ve got experience with wire transactions or compliance training, let us know! We love seeing candidates who can hit the ground running.
Be Professional and Personable:Remember, we value professionalism and respect in all interactions. Use clear and concise language in your application, and don’t shy away from showing a bit of your personality. We want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Digital Federal Credit Union
✨Know Your Wires
Familiarise yourself with the different types of wire transactions mentioned in the job description. Understanding Domestic Wires, Foreign Remittances, and Internal Wires will show your interviewer that you’re serious about the role and ready to hit the ground running.
✨Show Off Your Tech Skills
Since excellent PC skills are a must, brush up on your MS Word and Excel abilities before the interview. Be prepared to discuss how you've used these tools in previous roles, especially in processing transactions or managing data.
✨Demonstrate Attention to Detail
During the interview, highlight examples from your past work where attention to detail was crucial. This could be anything from ensuring accuracy in financial transactions to meeting deadlines. It’s all about showing that you can maintain high standards in your work.
✨Emphasise Teamwork and Communication
DCU values professionalism and respect in interactions, so be ready to share experiences where you’ve worked effectively in a team. Discuss how you handle multiple priorities and communicate clearly with colleagues and customers alike.
