At a Glance
- Tasks: Process wire transactions and contribute to improving efficiencies in a dynamic team.
- Company: Join DCU, a diverse and inclusive financial institution with a people-first approach.
- Benefits: Earn $20.50 - $22.60 per hour with opportunities for professional growth.
- Other info: Enjoy a hybrid work environment with a supportive team culture.
- Why this job: Make a difference while gaining valuable experience in the financial sector.
- Qualifications: Experience in finance or customer service, plus strong PC skills.
The predicted salary is between 20.5 - 22.6 £ per hour.
Location: Chelmsford, MA 01824, USA
Schedule: Monday - Friday 8-5 (40 hrs)
Responsibilities:
- Accurately process a variety of Wire Transactions, which include but are not limited to, Domestic Wires, Foreign Remittances, Incoming Wires and Internal Wires.
- Complete system testing and validation for the host/core system in addition to various other systems used to complete daily job tasks.
- Complete required annual Compliance training as well as any other assigned training.
- Identify and, when appropriate, assist in implementing ideas that will help improve efficiencies in the work area, department and throughout DCU.
- Actively contribute to DCU’s Success Sharing initiatives and practices DCU’s principles of People Come First; Do the Right Thing; Make a Difference.
- Maintain a high level of professionalism and respect during interactions with both members and colleagues alike.
- Maintain a working knowledge of and adhere to DCU policies and procedures related to the position as well as all applicable regulations.
- Perform work functions with attention to detail, within established timeframes and follow through as needed to complete tasks.
- Meet or exceed performance goals, including but not limited to, service level achievement, timeliness of tasks, quality of work, service quality and others as assigned.
- Perform all other job-related duties as assigned by Management Team.
Qualifications:
- Similar work-related experience in a financial institution, preferred.
- Excellent PC skills required to include, but not limited to, MS Word and Excel.
- Prior customer service experience, preferred.
- Excellent verbal and written communication skills.
- Ability to effectively handle multiple priorities seamlessly.
Pay Range: $20.50 - $22.60 / hour
DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Wires Team Member I, TEMPORARY 3-6 months, Chelmsford, MA, Hybrid employer: Digital Federal Credit Union
DCU is an exceptional employer that prioritises its employees' well-being and professional growth, offering a supportive hybrid work environment in Chelmsford, MA. With a commitment to diversity and inclusion, DCU fosters a culture where every team member can thrive, contribute to meaningful initiatives, and develop their skills through ongoing training and performance goals. Join us to be part of a team that values respect, collaboration, and making a positive impact in the community.
Contact Details:
Digital Federal Credit Union Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Wires Team Member I, TEMPORARY 3-6 months, Chelmsford, MA, Hybrid
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DCU on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to wire transactions and compliance. We recommend role-playing with a friend to get comfortable with your answers and show off your knowledge.
✨Tip Number 3
Show your enthusiasm for the role! During interviews, let them know how much you value their principles like 'People Come First' and how you can contribute to their success-sharing initiatives.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Wires Team Member I, TEMPORARY 3-6 months, Chelmsford, MA, Hybrid
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Wires Team Member position. Highlight your relevant experience in financial institutions and any customer service roles you've had. We want to see how you fit into our team!
Show Off Your Skills:Don’t forget to mention your excellent PC skills, especially with MS Word and Excel. If you’ve got any experience with wire transactions or compliance training, make that pop out in your application. We love detail-oriented candidates!
Be Professional:Remember to maintain a professional tone throughout your application. This includes using proper grammar and spelling. We value professionalism and respect, so let that shine through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Digital Federal Credit Union
✨Know Your Wires
Familiarise yourself with the different types of wire transactions mentioned in the job description. Understanding Domestic Wires, Foreign Remittances, and Internal Wires will show your interviewer that you’re serious about the role and ready to hit the ground running.
✨Show Off Your Tech Skills
Since excellent PC skills are a must, brush up on your MS Word and Excel abilities before the interview. Be prepared to discuss how you've used these tools in previous roles, especially in relation to processing transactions or managing data.
✨Demonstrate Customer Service Savvy
With prior customer service experience preferred, think of specific examples where you’ve gone above and beyond for a customer. Highlighting your ability to maintain professionalism and respect during interactions will resonate well with the interviewers.
✨Be Ready to Discuss Efficiency Improvements
The role involves identifying and implementing ideas to improve efficiencies. Come prepared with suggestions or examples from past experiences where you’ve contributed to process improvements. This shows initiative and aligns with the company’s values of making a difference.
