ABOUT THIS POSITION
Digital Extremes is seeking a Network and Security Technician to join our IT team in London, Ontario. The position requires on‑site presence at the studio and a strong technical background to support secure, high‑availability services for millions of players.
RESPONSIBILITIES
- Provide comprehensive support for internal stakeholders regarding connectivity and security concerns.
- Address and resolve incoming tickets related to network performance and security systems.
- Deliver technical guidance to staff for troubleshooting network‑related obstacles.
- Manage user accounts on a variety of network and security platforms: 2FA, remote access, wireless, VoIP, etc.
- Engage in active monitoring of network and security platforms to uphold the integrity of our high‑availability services.
- Maintain a consistent onsite presence at our studio location.
- Demonstrate superior interpersonal communication and the capacity to manage diverse priorities in a rapid‑deployment setting.
- Perform other responsibilities as assigned.
REQUIREMENTS
- 2 years of professional experience in a similar role.
- Demonstrated knowledge of core network and security protocols (e.g., TCP/IP, DNS, DHCP, VPNs).
- Familiarity with critical security systems, including Two‑Factor Authentication (2FA) and network and security monitoring platforms.
- Excellent troubleshooting and analytical skills.
- Completion of a program in network/systems administration is preferred.
Equal Opportunity Employer
Digital Extremes is committed to creating a welcoming, accessible, and supportive environment for all employees. We welcome applications from all qualified individuals, including those from underrepresented communities and people with disabilities. If you require accommodations during the recruitment process, we will work with you to provide the support you need.
#J-18808-Ljbffr
