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For Companies At a Glance
- Tasks: Lead projects and troubleshoot legal applications while ensuring top-notch performance.
- Company: Join a forward-thinking digital data foundation in London with a hybrid work model.
- Benefits: Enjoy an excellent salary, benefits, and flexible working arrangements.
- Why this job: Make a real impact by enhancing user experience in the legal tech space.
- Qualifications: Degree educated with 2-3 years in legal services and strong problem-solving skills.
- Other info: Dynamic role with opportunities for professional growth and skill development.
The predicted salary is between 36000 - 60000 £ per year.
About the job
James Carrera of Digital Data Foundation is sourcing a Senior User Experience Analyst responsible for client based configurations, troubleshooting and packaging of a wide range of legal applications.
Responsibilities
- You will be Subject matter expert in legal application installations, Software packaging, troubleshooting, software performance monitoring and debugging tools;
- Collects and reports on key performance indicators and measures of application reliability;
- Installs and maintains server based legal applications;
- Participates in special projects within and outside of present skillsets, ensuring all projects adhere to the established I.S. workflow process;
- Leads projects to implement new and existing application technologies;
- Troubleshoots software issues, documents and communicates resolutions to appropriate I.S. personnel and end users, as applicable;
- Supports Training Team as SME to produce training modules for both user and support audience, conducts training for support team members, trainers and in some cases end users.
Experience
- Educated to degree level with 2-3 years progressive experience in legal services;
- Innovative, analytical approach to solving complex problems;
- Expert in iManage Work and Desksite configuration;
- Knowledge of SQL Server and database queries;
- Experience in Server configuration and IIS;
- Demonstrated understanding of the Microsoft Active Directory OU and Group structure and the use of Active Directory Users and Computers;
- Ability to present technological problems, solutions and new technologies to non-technical personnel.
Senior User Experience Analyst in London employer: Digital Data Foundation
Contact Detail:
Digital Data Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Experience Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal tech space and let them know you're on the hunt for a Senior User Experience Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with legal applications, troubleshooting, and software performance monitoring. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of iManage Work, Desksite configuration, and SQL Server. Be ready to discuss how you've tackled complex problems in the past and how you can apply that experience to their team.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Senior User Experience Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior User Experience Analyst role. Highlight your experience with legal applications, troubleshooting, and any relevant projects you've led. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills: In your application, don’t just list your skills; show us how you’ve used them to solve complex problems. We love innovative thinkers, so share specific examples of how you've tackled challenges in your previous roles.
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showcasing your personality and passion for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Digital Data Foundation
✨Know Your Stuff
Make sure you brush up on your knowledge of legal applications, especially iManage Work and Desksite. Be ready to discuss your experience with software packaging and troubleshooting, as well as any relevant projects you've led. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex problems you've solved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your innovative and analytical approach, which is crucial for a Senior User Experience Analyst.
✨Communicate Clearly
Since you'll need to present technical issues to non-technical personnel, practice explaining complex concepts in simple terms. Think about how you would explain a software issue or solution to someone without a tech background. Clear communication is key!
✨Be Ready for Technical Questions
Expect questions about SQL Server, database queries, and server configuration. Brush up on these topics and be prepared to discuss your hands-on experience. Showing confidence in your technical knowledge will make a great impression.
