At a Glance
- Tasks: Drive process improvement and quality in a major business transformation programme.
- Company: Join a leading international law firm with a focus on innovation.
- Benefits: Flexible hybrid working, competitive daily rate, and opportunity for impactful work.
- Why this job: Shape the future of legal services and champion change in a dynamic environment.
- Qualifications: Degree educated with 4+ years in process improvement or business transformation.
- Other info: Ideal for those passionate about optimising processes in a professional setting.
6 months+ Freelance Contract (or FTC) - Daily Rate Hybrid Working - London, UK
James Carrera of Digital Data Foundation is sourcing a Senior Process Improvement Analyst to shape legal service delivery within an international law firm as part of a Business Transformation Programme.
Responsibilities
- Drive Process & Quality elements of a large business transformation programme at the Firm, including:
- Helping stakeholders to define the scope of their processes
- Facilitating workshops to process map current and future state processes to support software requirements gathering and/or training
- Conducting voice of the customer interviews and surveys
- Analysing data to baseline performance and determine appropriate KPIs
- Design and implement governance around process ownership
- Work with stakeholders automating elements of processes
- Effective stakeholder communications through meetings, reporting and documentation
- Champion the change agenda internally and externally
- Support broader project; optimisation of legal service processes, continuous improvement of processes delivered by service delivery centre and contributing to pitches.
Experience
- Educated to degree level with 4 years progressive experience;
- Process improvement projects and/or business transformation within a large international commercial setting
- Demonstrated facilitating workshops often attended by senior people in the organisation and establishing credibility quickly
- Managing business improvement projects through to completion
- Experience in working within Law or similar professional environment is HIGHLY desirable
FREELANCE: Senior Process Improvement Analyst in London employer: Digital Data Foundation
Contact Detail:
Digital Data Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FREELANCE: Senior Process Improvement Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and business transformation sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that freelance gig.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies of your past process improvement projects. We want to see how you’ve driven change and improved processes in previous roles, especially in a legal context.
✨Tip Number 3
Prepare for interviews by practising common questions related to process improvement and stakeholder management. We suggest using the STAR method to structure your answers – it’ll help you shine when discussing your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for talented individuals like you to join our network of freelancers.
We think you need these skills to ace FREELANCE: Senior Process Improvement Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Process Improvement Analyst role. Highlight your experience in process improvement and business transformation, especially in a legal or professional environment. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this freelance role. Share specific examples of your past projects and how they relate to the responsibilities mentioned in the job description. We love a good story!
Showcase Your Stakeholder Management Skills: Since effective stakeholder communication is key for this role, make sure to highlight your experience in managing relationships and facilitating workshops. We want to know how you've built credibility and driven change in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Digital Data Foundation
✨Know Your Processes
Make sure you brush up on process improvement methodologies and frameworks. Be ready to discuss specific projects you've worked on, especially those that involved driving change in a legal or professional environment. This will show your understanding of the role and how you can contribute.
✨Prepare for Stakeholder Engagement
Since this role involves working closely with stakeholders, think about how you can demonstrate your communication skills. Prepare examples of how you've facilitated workshops or managed stakeholder expectations in the past. This will help you establish credibility during the interview.
✨Data-Driven Mindset
Be prepared to talk about how you've used data to drive process improvements. Think of specific KPIs you've established or how you've analysed performance data to inform decisions. This will highlight your analytical skills and your ability to make informed recommendations.
✨Show Your Change Champion Spirit
This role requires someone who can champion change effectively. Prepare to share examples of how you've led change initiatives in previous roles. Discuss any challenges you faced and how you overcame them, as this will demonstrate your resilience and commitment to continuous improvement.