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- Tasks: Provide technical support for legal tech tools and manage client relationships.
- Company: Leading data solutions provider with a focus on innovation.
- Benefits: Excellent salary, professional growth opportunities, and a dynamic work environment.
- Why this job: Join a cutting-edge team and help shape the future of legal technology.
- Qualifications: Experience with legal tech solutions and strong communication skills.
- Other info: Be the first point of contact for service issues and assist in tech development.
The predicted salary is between 36000 - 60000 £ per year.
A leading data solutions provider is looking for a Support Technician to provide technical support for legal tech tools, particularly HighQ. The successful candidate will manage client relationships, serve as the first point of contact for service issues, and assist in developing new technologies.
Candidates must display a professional approach and have experience with legal tech solutions like HighQ, Luminance, and document automation. This position offers excellent salary and opportunities for professional growth.
Legal Tech Support Engineer: HighQ & Client Portals in Bristol employer: Digital Data Foundation
Contact Detail:
Digital Data Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Tech Support Engineer: HighQ & Client Portals in Bristol
✨Tip Number 1
Network like a pro! Reach out to folks in the legal tech space, especially those who work with HighQ or similar tools. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! If you've got experience with legal tech solutions, make sure to highlight that in conversations. Share specific examples of how you've tackled tech issues or improved client relationships.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out to companies directly through our website and express your interest in roles like the Support Technician. Sometimes, they might have opportunities that aren’t advertised yet!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of HighQ and other legal tech tools. Be ready to discuss how you can help clients and improve their experience. Confidence is key, so practice makes perfect!
We think you need these skills to ace Legal Tech Support Engineer: HighQ & Client Portals in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with legal tech solutions like HighQ and Luminance. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about legal tech and how you can contribute to our team. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Problem-Solving Skills: As a Support Technician, you'll be the first point of contact for service issues. In your application, share examples of how you've tackled technical challenges in the past. We’re looking for candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Digital Data Foundation
✨Know Your Legal Tech
Make sure you brush up on your knowledge of legal tech tools, especially HighQ and Luminance. Familiarise yourself with their features and functionalities so you can confidently discuss how you've used them in the past or how you would approach using them in this role.
✨Showcase Your Client Relationship Skills
Since you'll be managing client relationships, think of examples where you've successfully handled client issues or improved client satisfaction. Be ready to share specific stories that highlight your communication skills and ability to resolve problems effectively.
✨Prepare for Technical Questions
Expect technical questions related to troubleshooting and support for legal tech solutions. Review common issues users face with HighQ and similar platforms, and be prepared to explain how you would address these challenges in a clear and concise manner.
✨Demonstrate Your Professional Approach
This role requires a professional attitude, so be sure to convey your commitment to quality service during the interview. Dress appropriately, maintain good eye contact, and express enthusiasm for the position and the company’s mission to provide excellent data solutions.
