At a Glance
- Tasks: Support clients by installing and configuring bespoke software systems across the UK.
- Company: Join a well-established software platform known for client service and product excellence.
- Benefits: Competitive salary up to £42K, company car, paid travel, and full training provided.
- Other info: Enjoy a supportive team environment with opportunities for professional development.
- Why this job: Make a real impact by helping clients adopt innovative software solutions.
- Qualifications: Experience in application support and a full UK driving licence are essential.
The predicted salary is between 25200 - 42000 € per year.
Are you an experienced Application Support Specialist looking to join a well-established, innovative software platform with a fantastic reputation for client service and product excellence? Our client, based in Stoke-on-Trent, is expanding their team and is seeking a motivated and professional application support specialist to join their growing business. The role can be remote (as long as you are UK based) with occasional visits to the office and will require travelling to do software installs on client sites around 1 week a month (4 nights max away) - your hotel accommodation and expenses will be covered when travelling.
The Role: You’ll play a key role in delivering and supporting the implementation of a bespoke software platform to clients across the UK. You’ll be responsible for:
- Installing and configuring software systems for new customers.
- Delivering end-user training and ensuring smooth adoption of the system.
- Providing on-site support during client go-lives.
- Collaborating with internal technical teams to resolve installation issues and ensure client satisfaction.
Key Details: Travel: Occasional travel around the UK staying away from home – hotel accommodation and expenses provided. Company car provided if required. Full training on the specific software platform will be provided.
About You: We’re looking for someone who is:
- Experienced in application support with good experience working with end users.
- Experience of installing software on client sites.
- Confident, professional, and customer-focused.
- A full UK driving licence holder (essential).
What’s On Offer: Basic salary up to £42K, depending upon experience. Company car (if required). Competitive salary package. Paid travel, accommodation, and expenses. Full training and ongoing professional development. The opportunity to join a supportive, forward-thinking team at a thriving software company.
Interested? If you’re ready to take the next step in your career and want to join a company that values quality, innovation, and people — apply today.
Application Support Specialist in London employer: Digital Appointments
Join a dynamic and innovative software platform in Stoke-on-Trent, where your role as an Application Support Specialist will be valued and supported. With a strong emphasis on employee growth, you will receive comprehensive training and development opportunities, alongside competitive benefits such as a company car, paid travel, and accommodation for client visits. Experience a collaborative work culture that prioritises client satisfaction and fosters professional excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and don’t be shy about letting people know you’re on the lookout for an Application Support Specialist role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews by practising common questions related to application support. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with software installations and client training. This can really set you apart from other candidates and give potential employers a taste of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community, so make sure to let us know you’re interested in joining the team!
We think you need these skills to ace Application Support Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in application support and any relevant software installations. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Application Support Specialist role. Share your passion for client service and how you can contribute to our innovative team.
Showcase Your Customer Focus:Since this role is all about client satisfaction, make sure to include examples of how you've successfully supported end users in the past. We love hearing about your experiences and how you’ve made a difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Digital Appointments
✨Know the Software Inside Out
Before your interview, make sure you familiarise yourself with the software platform the company uses. Understand its features and benefits, and be ready to discuss how you've successfully implemented similar systems in the past.
✨Showcase Your Customer Service Skills
As an Application Support Specialist, client satisfaction is key. Prepare examples of how you've handled challenging situations with clients, focusing on your problem-solving skills and ability to communicate effectively.
✨Prepare for Technical Questions
Expect technical questions related to software installation and support. Brush up on your technical knowledge and be ready to explain your process for troubleshooting issues or training end-users.
✨Demonstrate Your Travel Readiness
Since the role involves occasional travel, be prepared to discuss your experience with on-site installations. Highlight your flexibility and willingness to travel, as well as any previous experiences that showcase your adaptability.
