Application Support Specialist in Cardiff

Are you an experienced Application Support Specialist looking to join a well-established, innovative software platform with a fantastic reputation for client service and product excellence? Our client, based in Stoke-on-Trent, is expanding their team and is seeking a motivated and professional application support specialist to join their growing business.

The role can be remote (as long are you are UK based) with occasional visits to the office and will require travelling to do software installs on client sites around 1 week a month (4 nights max away) – your hotel accomodation and expenses will be covered when travelling

🔧 The Role:

You’ll play a key role in delivering and supporting the implementation of a bespoke software platform to clients across the UK. You’ll be responsible for:

• Installing and configuring software systems for new customers.
• Delivering end-user training and ensuring smooth adoption of the system.
• Providing on-site support during client go-lives.
• Collaborating with internal technical teams to resolve installation issues and ensure client satisfaction.

🧭 Key Details:

• Travel: Occasional travel around the UK staying away from home – hotel accommodation and expenses provided.
• Company car provided if required.
• Full training on the specific software platform will provided

💡 About You:

We’re looking for someone who is:

• Experienced in application support with good experience working with end users
• Experience of installing software on client sites
• Confident, professional, and customer-focused.
• A full UK driving licence holder (essential).

🎯 What’s On Offer:

• Basic salary up to £42K, depending upon experience
• Company car (if required).
• Competitive salary package.
• Paid travel, accommodation, and expenses.
• Full training and ongoing professional development.
• The opportunity to join a supportive, forward-thinking team at a thriving software company.

📨 Interested?

If you’re ready to take the next step in your career and want to join a company that values quality, innovation, and people — apply today