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For Companies At a Glance
- Tasks: Own and improve finance processes like billing, reporting, and reconciliation.
- Company: Join Digitail, a mission-driven SaaS startup transforming veterinary care.
- Benefits: Competitive salary, stock options, learning budget, and flexible hybrid work.
- Why this job: Make a real impact in a fast-growing startup while developing your skills.
- Qualifications: 2-4 years in financial ops, detail-oriented, and proactive problem solver.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 35000 - 40000 ÂŁ per year.
Job Description
Role: Finance Operations Analyst
Team: Finance
Work Model: Hybrid, min. 3 days/wk in-person near King’s Cross Station
Location: London, UK
About Digitail
Digitail is on a mission to transform the veterinary profession with smart, customer-driven technology. We’re building the all-in-one operating system for animal hospitals – simplifying everything from client communication and patient care to scheduling and billing.
As we enter an exciting new chapter of growth and innovation, we’re looking for a Finance Operations Analyst to help us scale and strengthen our internal financial operations as we grow. This is a key cross-functional role that sits at the intersection of finance, ops, and systems — ideal for someone highly analytical, detail-oriented, and excited to build scalable processes in a fast-moving SaaS startup.
About the Role
As a Finance Operations Analyst, you’ll own, operate, and continuously improve core finance processes like billing, collections, financial reporting, and reconciliation. You’ll work closely with our Finance Lead, CEO, Founder’s Associate, and external accounting partners to ensure timely and accurate financial data that drives key business decisions.
This role is both strategic and operational—you’ll zoom in on details (invoices, reconciliations, data clean-up) and zoom out to improve systems (automation, dashboards, process design). A successful person in this role will help us move from reactive to proactive finance operations.
Responsibilities
- Billing & Revenue Operations: Manage end-to-end customer billing, Accounts Receivable follow-ups, and process automation, occasionally coordinating with Customer Success to resolve client billing issues.
- Financial Reporting & Reconciliation: support monthly reporting, reconciliations with external accountants, and ad hoc financial analysis & adjustments with leadership.
- Systems & Process Improvement: Lead scalable tooling and process enhancements across finance ops, with a focus on documentation and data quality.
About You
- 2–4 years of experience: you’ve spent time in the trenches of financial ops, accounting, or FP&A, ideally in a startup or SaaS environment, and know what good looks like
- High attention to detail: you notice when numbers don’t line up, spot formatting quirks in reports, and make sure everything ties out cleanly before it goes out
- Tool experience: you’re fluent in tools like Stripe, QuickBooks, Google Sheets, Notion, and HubSpot (or similar!) and can troubleshoot without needing a how-to guide
- Analytical thinking & problem solving: when revenue doesn’t reconcile or a report looks off, you break it down logically and spot where things went wrong
- Worked with accounting teams: you know how to package information clearly and anticipate what external accountants or auditors will ask for
- High initiative: you’re proactive, ask questions when needed, and keep things moving without hand-holding
- Ownership mindset: you’re excited by the chance to take real ownership – when you see something that could work better, you run with it and make a visible impact
- Continuous improvement mindset: you enjoy bringing structure to messy workflows, untangling unclear handoffs, and making things run smoother for everyone involved
- Bonus – automation & systems: maybe you’ve set up a Zapier flow, helped roll out a new finance tool, or figured out how to streamline cross-border invoices
Why Join Digitail
- Growth: Join a fast-growing, mission-driven SaaS startup improving the lives of veterinarians and pet parents
- Impact: you’ll have the autonomy to take initiative, drive meaningful change, and grow by doing – without layers of bureaucracy slowing you down
- Compensation: competitive salary and equity package, flexible to your preferences (i.e., optimize for PTO, salary, or equity)
- Hybrid Work: we’ve transitioned from fully-remote to a hybrid model, giving team members the chance to collaborate in-person at least three days a week from one of our hubs: 🇨🇦 Toronto, 🇬🇧 London, or 🇷🇴 Iași & Bucharest
Compensation & Benefits
- Salary between ÂŁ35k-40k, in line with level of experience
- Stock options in a high-growth, VC-backed Series B SaaS startup!
- Learning budget of USD $1,000/yr and coaching from industry professionals in our VC network
- Equipment including a Macbook and a USD $300 workstation stipend
- Vacation of 20 days per year
To Apply
- Please upload your resume and email a 2-minute “why” video to calvin@digitail.io (Why Digitail? Why this role? Why you?).
- You can read through our Candidate Pack (linked below) to learn more about Digitail and the interview process.
https://digitail.notion.site/Candidate-Pack-Finance-Operations-Analyst-London-2414f7ae282b81c5ad7ef4eb0ee17cd1?source=copy_link
We look forward to hearing from you!
Operations Analyst (Finance) at a VC-Backed Startup employer: Digitail
Contact Detail:
Digitail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Analyst (Finance) at a VC-Backed Startup
✨Tip Number 1
Get to know the company inside out! Research Digitail's mission and values, and think about how your skills as a Finance Operations Analyst can help them achieve their goals. This will not only impress during interviews but also help you tailor your approach.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated your analytical skills or improved processes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to showcase your passion for continuous improvement! Share examples of how you've streamlined workflows or implemented new tools in past jobs. This aligns perfectly with what Digitail is looking for in a candidate.
We think you need these skills to ace Operations Analyst (Finance) at a VC-Backed Startup
Some tips for your application 🫡
Tailor Your Resume: Make sure your CV highlights relevant experience in finance operations, especially in a startup or SaaS environment. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Video: Your 2-minute video is your chance to shine! Share why you’re excited about Digitail and this role. Be genuine and let your personality come through – we love seeing the real you!
Show Off Your Analytical Skills: In your application, give examples of how you've tackled financial challenges or improved processes in the past. We’re looking for someone who can zoom in on details and zoom out to see the bigger picture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Digitail
✨Know Your Numbers
As a Finance Operations Analyst, you'll be dealing with a lot of financial data. Brush up on your knowledge of key metrics and processes like billing, collections, and reconciliations. Be ready to discuss how you've handled these in the past and any tools you've used, like QuickBooks or Stripe.
✨Show Your Analytical Skills
Prepare to demonstrate your analytical thinking during the interview. Think of examples where you identified discrepancies in financial reports or improved a process. Being able to break down complex problems logically will impress the interviewers.
✨Highlight Your Initiative
Digitail is looking for someone who takes ownership and drives change. Share specific instances where you proactively improved a workflow or implemented a new tool. This shows you're not just a doer but a thinker who can contribute to their growth.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to finance operations. For example, how would you handle a situation where revenue doesn't reconcile? Practising these types of questions can help you articulate your thought process clearly.
