Senior Technical Writer

Digis is a European company of 200 employees. The company was founded 9 years ago and has managed to grow from a startup into a reliable partner for our clients. We took the best from the product and outsourcing company. You collaborate directly with the client\’s team, make business trips….

Weare building acutting-edge FinOps automation platform— anintelligent, No-Code solution designed toautomate core FinOps processes, including Cost Optimization, Budgeting, Forecasting, Allocation, and Tagging. Our platform ensures seamless collaboration between FinOps teams and critical stakeholders (Engineers, DevOps, Finance, and Leadership), significantly reducing operational overhead.

The project isactive (Post-MVP), integrating with major public cloud providers, third-party FinOps tools, and awide array ofservices (ticketing, telemetry, databases). Weoperate using the Agile methodology and continuously enhance our solution, including AI-assistance capabilities for workflow building.
This isaFull-time and Long-term position.

• Full Ownership: You will have complete ownership ofall product documentation, acting asthe primary voice that shapes how users, engineers, and clients understand the platform.
• Direct Impact: You will join a fast-moving, startup-style environment where your work directly influences Developer Experience and Customer Satisfaction.
• Career Growth: FinOps and CloudOps are among the fastest-growing areas inSaaS, offering significant long-term professional development and relevance.
• Freedom to Innovate: You will have the autonomy to improve documentation structure, introduce standards, and explore new formats such asAPIguides, SDK tutorials, and solution briefs.
• Collaboration: Close collaboration with leadership (specifically the Head ofProduct) and across all departments inatight-knit team where communication isopen and every voice matters.

Your Core Responsibilities

Inthis role, you will bethe key link between the product and the end-user:

• Collaborate with Product Managers, Engineers, and Designers tounderstand complex technical concepts and translate them into clear, user-friendly content, including examples and tutorials for newly released features.
• Create and maintain high-quality technical documentation for APIs, SDKs, and other developer-focused products.
• Autonomously test features toproduce accurate instructions, such asinstalling aDocker Compose environment and running scripts.
• Improve and extend the existing documentation structure and content.
• Write compelling marketing materials, such asblog posts and sales collaterals, explaining technical advantages and use cases.

Requirements

• Minimum of4+years ofexperience inwriting technical documentation and customer-facing materials.
• Anexcellent command ofEnglish (C1level) isessential.
• Strong understanding ofCloud Computing concepts.
• Technical proficiency with development tools.