At a Glance
- Tasks: Ensure accurate billing and minimise revenue leakage while supporting innovative telecom solutions.
- Company: Join Digicel, a leading digital connectivity provider in the Caribbean.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative team culture focused on innovation and data-driven decision-making.
- Why this job: Make a real impact by safeguarding revenue and enhancing operational efficiency.
- Qualifications: Degree or equivalent experience with strong analytical skills and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values – Diversity, Integrity, Growth, and Innovation – our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.
Are you a detail-driven professional with a passion for data, analytics and process improvement? Join our dynamic finance team as a Revenue Assurance Officer, where you will play a critical role in safeguarding revenue, enhancing operational efficiency and supporting the delivery of innovative telecom solutions. In this regional role, you will help ensure that every service delivered is accurately billed and collected, minimizing revenue leakage while supporting business growth across both consumer and enterprise segments.
Key Responsibilities- Review and finalize Salesforce (SFDC) opportunities to ensure accuracy and completeness
- Prepare and analyze daily, weekly, and monthly revenue reports, identifying trends and actionable insights
- Support commission validation across business and consumer channels
- Investigate and assist in resolving billing errors and discrepancies
- Conduct trial bill reviews and validate contracts against billing outputs
- Collaborate across teams to support product launches, billing validation, and revenue-impacting projects
- Contribute to process improvements that enhance data quality and reduce revenue leakage
- Assist with ad hoc projects across multiple business lines
- Degree level qualification in a relevant field or equivalent professional experience
- Minimum 3 years’ experience in a telecommunications or highly competitive FMCG environment
- Strong understanding of multiple product lines, marketing/sales channels and commercial operations
- Experience in a tech-driven or innovative environment is an asset
- Strong analytical mindset with the ability to interpret complex data sets and trends
- Advanced proficiency in Microsoft Excel, PowerPoint, Word and Outlook
- Excellent communication and stakeholder management skills
- Ability to manage multiple priorities and meet deadlines in high-pressure environments
- High attention to detail with a focus on accuracy and risk mitigation
- Team-oriented with the ability to collaborate and influence across functions
If you're ready to make an impact where data meets decision-making, we want to hear from you.
Revenue Assurance Officer in Hamilton employer: Digicel Group
At Digicel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity, integrity, and innovation. Our Hamilton location provides employees with unique opportunities for professional growth within a dynamic finance team, where your contributions directly impact our mission of delivering cutting-edge telecom solutions. With a strong focus on employee development and a commitment to fostering a collaborative environment, Digicel is the ideal place for those looking to make a meaningful difference in the telecommunications industry.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Assurance Officer in Hamilton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecom industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Digicel and understanding their values. Be ready to discuss how your skills in data analysis and process improvement can help them minimise revenue leakage. Show them you’re not just another candidate, but someone who truly gets their mission!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your answers. Focus on showcasing your analytical mindset and attention to detail, as these are key for the Revenue Assurance Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Digicel team. Let’s get you that job!
We think you need these skills to ace Revenue Assurance Officer in Hamilton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Revenue Assurance Officer role. Highlight your experience in telecommunications and any relevant skills that match the job description. We want to see how your background aligns with our needs!
Showcase Your Analytical Skills:Since this role requires a strong analytical mindset, don’t forget to showcase your ability to interpret complex data sets. Use specific examples from your past experiences to demonstrate how you've used data to drive decisions or improvements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you embody our DIGI values. We love seeing candidates who are genuinely excited about making an impact in our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Digicel Group
✨Know Your Numbers
As a Revenue Assurance Officer, you'll be dealing with data and analytics. Brush up on your understanding of revenue metrics and how they relate to the telecom industry. Be ready to discuss specific examples of how you've used data to drive decisions or improve processes in your previous roles.
✨Master the Tools
Familiarise yourself with Salesforce and any other tools mentioned in the job description. If you have experience with similar platforms, be prepared to explain how you used them to enhance operational efficiency or resolve billing discrepancies. Showing that you can hit the ground running will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Expect questions about how you've handled billing errors or discrepancies in the past. Prepare a couple of solid examples where you identified a problem, analysed the data, and implemented a solution. This will demonstrate your analytical mindset and attention to detail, which are crucial for this role.
✨Emphasise Team Collaboration
Since the role involves working across teams, highlight your experience in collaborative projects. Share instances where you influenced stakeholders or worked with different departments to achieve a common goal. This will show that you're not just a numbers person but also a team player who can drive impact across functions.
