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- Tasks: Lead a team at the Admissions Desk and Gift Shop, ensuring guests have an amazing experience.
- Company: Join Diggerland, the ultimate adventure theme park where fun meets real machinery!
- Benefits: Full training, leadership development, and a fun, fast-paced work environment.
- Why this job: Perfect for those who love working with people and want to grow their management skills.
- Qualifications: Customer service experience and a positive attitude are key; management experience is a bonus.
- Other info: Flexible hours, including weekends and holidays, in a supportive team atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Hours: Full-time, varied shifts including weekends, bank holidays, school holidays, evenings, and special events.
Salary: Depending on experience.
Location: Diggerland Yorkshire, Castleford, West Yorkshire, WF10 5NW.
Reporting to: General Manager.
About Diggerland: Diggerland is The Ultimate Adventure Theme Park Experience, where children and adults can ride, drive, and operate real diggers, dumpers, and full-size construction machinery. With parks located in Kent, Devon, Durham and Yorkshire, Diggerland offers a unique, action-packed day out featuring 20 rides and drives, 100+ machines, and a wide range of activities suitable for all ages (height restrictions apply).
The Role: We’re looking for a friendly, confident, and organised Shop Supervisor to help run our Admissions Desk and Gift Shop. You’ll lead a small team, make sure guests feel welcome, and keep things running smoothly day to day. This is a great opportunity for someone who enjoys working with people and wants to step up into a leadership role or grow their management experience.
What You’ll Be Doing:
- Welcoming guests and making sure they have a great experience.
- Supporting and supervising the Admissions and Retail team.
- Making sure tills, bookings, and daily paperwork are completed correctly.
- Helping train and motivate staff.
- Keeping the shop well stocked, tidy, and safe.
- Stepping in to help the wider park team when needed.
What We’re Looking For:
- Experience working with customers (retail, hospitality, leisure, or similar).
- Confidence leading or supporting a team (formal management experience is helpful but not essential).
- A positive attitude and willingness to learn.
- Good communication and organisational skills.
- Comfortable using tills, booking systems, and basic computer programs.
Working With Us:
- Full training provided.
- Opportunities to develop leadership and management skills.
- A fun, fast-paced working environment.
- Be part of a supportive team that works with families every day.
Requirements:
- Flexible availability (weekends, holidays, and peak periods are essential).
- Must be reliable and enjoy working in a busy environment.
Qualifications: Educated to Level 3 with at least two A-levels (Grade C or above) in any discipline.
To Apply: Please email your CV to:
Shop Supervisor in Castleford employer: Diggerland UK (H. E. Group)
Contact Detail:
Diggerland UK (H. E. Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor in Castleford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Diggerland. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their adventure.
✨Tip Number 2
Practice your people skills! As a Shop Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and refine your communication style. Remember, a friendly smile goes a long way!
✨Tip Number 3
Show off your leadership potential! Even if you don’t have formal management experience, think of times when you've taken charge or helped others. Be ready to share these examples during your interview to demonstrate your ability to motivate and support a team.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you're keen to be part of the Diggerland family!
We think you need these skills to ace Shop Supervisor in Castleford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Shop Supervisor role. Highlight any customer service or team leadership experience you have, as this will show us you're a great fit for our friendly environment.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for working at Diggerland and how your background aligns with the responsibilities of the Shop Supervisor position. Keep it upbeat and engaging!
Show Off Your Personality: We love a positive attitude! When writing your application, let your personality come through. We want to see that you’re not just qualified, but also someone who can bring energy and fun to our team.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Diggerland UK (H. E. Group)
✨Know the Company Inside Out
Before your interview, take some time to research Diggerland. Understand their mission, values, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Shop Supervisor, you'll be working closely with guests and your team. Prepare examples of how you've successfully interacted with customers or led a team in the past. Highlighting your communication skills and positive attitude will make you stand out.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or managing a busy shift. Think of relevant experiences beforehand and structure your answers using the STAR method (Situation, Task, Action, Result) to keep them clear and concise.
✨Demonstrate Flexibility and Reliability
Since the role requires working varied shifts, be prepared to discuss your availability and willingness to adapt. Share any previous experiences where you’ve successfully managed a flexible schedule or stepped up during peak times to show you're the reliable candidate they need.
