At a Glance
- Tasks: Lead exciting projects for luxury brands, ensuring timely delivery and smooth coordination.
- Company: Join Navigator, a forward-thinking consultancy transforming the luxury hospitality and travel sectors.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and personal development.
- Why this job: Be part of a dynamic team shaping the future of brand storytelling and growth.
- Qualifications: Strong organisational skills and a knack for project management are essential.
The predicted salary is between 58500 - 71500 £ per year.
About Us
Navigator is a specialist growth consultancy working with luxury hospitality, travel and lifestyle brands.
We help clients define the stories that matter, build strategies around them and create the systems needed to drive long-term growth.
As AI transforms the marketing industry, Navigator is evolving from a traditional agency into a human-led, AI-enabled growth partner.
We believe the future lies not in producing more content, but in helping brands make better decisions, tell better stories and grow more effectively.
About Us
Navigator is a specialist growth consultancy working with luxury hospitality, travel and lifestyle brands.
We help clients define the stories that matter, build strategies around them and create the systems needed to drive long-term growth.
As AI transforms the marketing industry, Navigator is evolving from a traditional agency into a human-led, AI-enabled growth partner.
We believe the future lies not in producing more content, but in helping brands make better decisions, tell better stories and grow more effectively.
About The Role
Responsible for the efficient day-to-day planning, coordination, and delivery of projects and retainers across Navigator’s client portfolio – in line with agreed scopes and timelines – this role collaborates closely with the Delivery Lead, Operations, Client Engagement, and practice teams.
In addition to supporting the Client Engagement team on key accounts across retained marketing scopes and standalone projects, the position involves client-facing written and spoken communication without direct ownership of the client relationship.
Navigator operates with clear accountability across three functions: Client Engagement owns the client relationship and commercial scope, project management owns the planning and execution of client work, and Operations owns the process, systems and infrastructure that support delivery.
Key Responsibilities
- Project delivery
- Own the successful delivery of a portfolio of projects across assigned client accounts.
- Manage the day-to-day delivery of projects from initiation through to completion.
- Develop and maintain project plans, timelines and trackers.
- Coordinate internal teams to ensure project work progresses efficiently and deliverables are completed on time and budget.
- Help maintain clear visibility of all active and upcoming projects within the portfolio.
- Identify dependencies, prioritise work and ensure delivery plans remain realistic.
- Ensure recurring or retainer-based workstreams are planned and delivered as structured projects.
- Ensure all teams are clear on scope, timelines and deliverables.
- Facilitate project check-ins and maintain alignment across teams.
- Manage feedback loops and flag to the Client Engagement team where further client clarifications are necessary.
- Monitor delivery health across the portfolio, escalating risks or delivery pressures where required.
- Engage with clients where required to support project coordination and delivery communications, typically alongside Client Engagement team members.
- Track and manage amend rounds and feedback turnaround timelines, ensuring the contracted Service level Agreement is being adhered to.
- Resource coordination
- Support scheduling of practice teams and resource bookings.
- Accurately track and schedule hourly efforts for the agency’s resource planning system.
- Flag potentially upcoming capacity issues or scheduling conflicts to the Head of Operations.
- Risk and issue management
- Identify potential delivery risks early.
- Work with the Client Engagement team and Head of Operations to resolve project challenges.
- Document risks and mitigation actions to ensure delivery remains on track.
- Process & delivery standard
- Ensure projects follow Navigator’s delivery frameworks, tools and processes.
- Support consistent use of project management systems and documentation.
- Provide feedback to the Head of Operations on opportunities to improve delivery practices.
- Accountability & success indicators
- Success In This Role Will Be Demonstrated Through
- Projects delivered on time and within agreed scope
- Clear project planning and organisation
- Efficient coordination across internal teams
- Early identification and mitigation of delivery risks
- Positive feedback from internal teams and clients
- #J-18808-Ljbffr
Project Manager - Rest of world client base employer: Diffusion Digital
Navigator is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about luxury hospitality and travel. With a strong focus on employee growth, we offer opportunities to develop skills in project management while working alongside talented professionals in a collaborative environment. Our commitment to embracing AI technology ensures that you will be at the forefront of industry transformation, making a meaningful impact on our clients' success.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager - Rest of world client base
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Project Manager - Rest of world client base at Diffusion Digital!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Diffusion Digital or be willing to refer you for that Project Manager - Rest of world client base position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Diffusion Digital who’s on the lookout for their next Project Manager - Rest of world client base star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Project Manager - Rest of world client base role at Diffusion Digital!
We think you need these skills to ace Project Manager - Rest of world client base
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Diffusion Digital. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Diffusion Digital
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Diffusion Digital. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
