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- Tasks: Coordinate rotas for our amazing home care team, ensuring every shift is covered.
- Company: Join MSH Healthcare, a leader in providing top-notch home care services across Furness and beyond.
- Benefits: Enjoy a company pension, paid training, access to pool cars, and a wellbeing app.
- Why this job: Be the backbone of our care team, making a real difference in people's lives every day.
- Qualifications: Must have at least one year of experience as a Care/Rota Coordinator in domiciliary care.
- Other info: Work 40 hours a week with a flexible shift pattern between 07:00 and 22:00.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to be the hidden controller behind our incredible team of home care superheroes? While our carers are out on the front lines, providing compassionate care and saving the day for our clients, we need an experienced and detail-oriented Rota Coordinator to be their unwavering control centre. Be the organisational genius who keeps our team running like a well-oiled, care-providing machine.
If you thrive on logistics, possess keen problem-solving skills, and can navigate the complexities of scheduling with heroic precision, you might just be the extraordinary mind we're looking for. This is a fast-paced and critical role that oversees the scheduling of high-volume domiciliary care rotas.
Your main roles and responsibilities:
- Rota planning and management - maintain accurate weekly and monthly rotas and match carers to calls based on compatibility and training
- Ensure 100% of scheduled shifts are covered and proactively manage open shifts
- Monitor staff availability and adjust rotas based on leave, sickness or emergencies
- Process all call cancellations, holiday requests and updates
- Communicate clearly with team leaders, managers and care staff
- Work closely with Management to highlight recruitment needs to allow for consistent and safe delivery of care.
- Problem-solve on a daily basis
Essential skills:
- Excellent attention to detail and time management
- Strong communication and customer service skills
- Ability to work under pressure and respond flexibly
- Proficiency with rota software and MS Office
- Understanding of CQC regulations and care sector standards
- Minimum one year's experience as the Care/Rota Coordinator of a Domiciliary Care Agency
- Experience within Domiciliary care or a similar setting would be desirable.
What you'll get in return:
- Company pension scheme.
- Paid Training and Development.
- Available to access Company Pool Cars
- Wellbeing App including free independent counselling
- Career progression opportunities
Schedule: Shift pattern between the hours 07:00 – 22:00 Approx 40 hours per week Location: Barrow in Furness LA14 2PE
Working for Us: MSH Healthcare supports over 120 service users across Furness, the South Lakes and further afield. We are committed to delivering the highest possible standards of person-centred care. Our Home Care Assistants excel in promoting choice and independence and developing services that enhance the quality of life and wellbeing of the people we support.
Rota Coordinator employer: Different Technologies Pty Ltd.
Contact Detail:
Different Technologies Pty Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rota Coordinator
✨Tip Number 1
Familiarise yourself with rota management software and tools commonly used in the care sector. Being proficient in these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully managed scheduling conflicts or emergencies in previous roles. This will highlight your ability to think on your feet, which is crucial for a Rota Coordinator.
✨Tip Number 3
Research the company’s values and mission, especially their commitment to person-centred care. Tailoring your conversations to reflect this understanding can help you connect better with the team during interviews.
✨Tip Number 4
Network with professionals in the domiciliary care sector. Engaging with others in the field can provide insights into best practices and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Rota Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in rota coordination or similar roles. Emphasise your attention to detail, time management skills, and any experience with rota software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and your passion for the care sector. Mention specific examples of how you've successfully managed rotas or dealt with scheduling challenges in the past.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to work under pressure. These are essential for the Rota Coordinator role, so provide examples of how you've demonstrated these skills in previous positions.
Research the Company: Familiarise yourself with MSH Healthcare's values and mission. Understanding their commitment to person-centred care will help you align your application with their expectations and show that you're a good fit for their team.
How to prepare for a job interview at Different Technologies Pty Ltd.
✨Showcase Your Organisational Skills
As a Rota Coordinator, your ability to manage schedules is crucial. Be prepared to discuss specific examples of how you've successfully organised rotas in the past, highlighting your attention to detail and time management skills.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to adjust schedules on short notice or handle unexpected staff absences, and be ready to explain your thought process.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, as you'll need to convey important information to team leaders and care staff during the interview.
✨Familiarise Yourself with CQC Regulations
Understanding CQC regulations and care sector standards is essential for this position. Brush up on these topics before your interview, as it will demonstrate your commitment to maintaining high standards in care delivery.
