At a Glance
- Tasks: Support daily operations and administration in a care home environment.
- Company: Join a caring team at Sonya Lodge Care Home.
- Benefits: Competitive pay, flexible hours, and paid training opportunities.
- Other info: Supportive team with career growth and a friendly work culture.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong admin skills and ability to handle confidential information.
The predicted salary is between 14 - 14 £ per hour.
Location: Sonya Lodge Care Home, 10 High Road, Wilmington, Dartford DA2 7EG
Contracted Hours: 30 hours per week (Monday - Friday), 9am - 3pm
Rate of Pay: Starting at £14 per hour, reviewed after 6 month probation period
We are seeking a highly experienced, organised, and exceptionally professional Business Support Officer to provide critical operational and administrative leadership within our Home. This is a key role at the heart of our service, ensuring the Home Manager is fully supported and the home operates smoothly, compliantly, and to the highest standards.
About the Role
As our Business Support Officer, you will play a pivotal role in the day-to-day running of the home. You will take ownership of essential weekly and monthly operational tasks, maintain robust administrative systems, support recruitment and onboarding, and ensure that all compliance and governance requirements are met with precision.
Key Responsibilities
- Lead on weekly occupancy, agency usage, payroll submissions, and data reporting.
- Maintain accurate rotas, staffing records, and personnel information.
- Manage staff files, conduct monthly audits, and support HR and compliance processes.
- Drive recruitment administration, onboarding, and new starter documentation.
- Support financial operations including invoices, petty cash, budget tracking, and minute-taking.
- Maintain accurate resident documentation including contracts, enquiries, and bed lists.
- Monitor training compliance and ensure all mandatory records are kept up to date.
- Provide a polished, professional front-of-house presence and oversee daily office coordination.
- Ensure all sensitive data is handled in line with GDPR, confidentiality, and best practice.
About You
We are looking for an individual who brings significant administrative experience and a high level of professional maturity. You will excel in a busy environment and demonstrate:
- Strong administrative expertise, ideally gained in a demanding or regulated setting.
- Exceptional organisational, prioritisation, and time‑management abilities.
- High accuracy and confidence handling confidential information.
- Excellent communication skills and the ability to build strong working relationships.
- Proficiency with Microsoft Office and the ability to quickly learn internal systems.
- The ability to work independently, make sound decisions, and meet deadlines.
Desirable:
- Previous experience within the healthcare or care home sector.
- Working knowledge of GDPR and data governance.
What We Offer
- Competitive pay and paid training hours.
- Enhanced pay rate for Bank Holidays.
- Flexibility of work hours.
- Workplace pension scheme.
- ‘Refer a Friend’ bonus up to £1000.
- Staff longevity award scheme.
- Enhanced DBS check paid after 6 months’ employment.
- Comprehensive induction and funded qualifications via our apprenticeship programme.
- 5.6 weeks’ annual leave.
- Supportive team environment with development opportunities.
- Free 24‑hour confidential employee support helpline.
- Nellsar work uniforms provided.
Business Support Officer (Administrator) in Dartford employer: Different Technologies Pty Ltd.
At Sonya Lodge Care Home, we pride ourselves on being an exceptional employer that values our staff and fosters a supportive work culture. As a Business Support Officer, you will benefit from competitive pay, flexible working hours, and comprehensive training opportunities, all within a nurturing environment that prioritises employee growth and well-being. Join us to make a meaningful impact in the lives of our residents while enjoying a rewarding career with a dedicated team.
Contact Details:
Different Technologies Pty Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer (Administrator) in Dartford
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We think you need these skills to ace Business Support Officer (Administrator) in Dartford
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