At a Glance
- Tasks: Lead client onboarding and data integration for a next-gen payment processor.
- Company: Join Diesta, a fast-growing start-up revolutionising insurance payments.
- Benefits: Enjoy a hybrid work model, competitive salary, and 22 days annual leave.
- Other info: Collaborate with top insurers and enjoy a culture of trust and transparency.
- Why this job: Make a real impact in the insurance industry with innovative solutions.
- Qualifications: Strong analytical skills and experience with data formats like SQL and Python.
The predicted salary is between 30000 - 42000 £ per year.
Diesta is building the next-generation payment processor for the global insurance industry. We are a fast-growing start‑up solving complex data challenges for top‑tier insurers and brokers across the UK, EU, and soon the US. Our platform transforms how insurance payments are managed, making them faster, smarter, and more transparent.
The Role
We are looking for an Implementation Engineer to lead client onboarding, data integration, and end‑to‑end delivery of our platform. This is a hybrid role combining client‑facing consulting, data engineering, and solution design. You will work directly with insurers and brokers to understand their data, processes, and payment flows, often in more detail than they do themselves, and translate that into a robust, scalable solution on the Diesta platform. You will own onboarding projects from discovery to go‑live, build ingestion and reconciliation workflows tailored to each client, and work cross‑functionally with Product and Engineering to refine and improve the overall onboarding experience.
Key Responsibilities
- Client Discovery & Requirements: Lead technical discovery sessions with clients to map out data sources, payment flows, and reconciliation processes. Uncover edge cases, undocumented logic, and operational nuances. Translate business and operational requirements into clear technical specifications.
- Data Analysis & Integration: Analyse complex client datasets (Excel, CSV, PDFs, bank feeds) and identify required transformations. Design and implement data mappings, validation checks, and ingestion workflows. Convert messy or inconsistent data into clean formats aligned with the Diesta schema.
- Solution Design & Delivery: Architect and configure client‑specific ingestion, matching, and reconciliation rules. Build proof‑of‑concept integrations to demonstrate platform value early in onboarding. Execute full implementation cycles, including testing, troubleshooting, and documentation.
- Client Communication & Success: Serve as the main technical point of contact throughout onboarding. Provide clear explanations to technical and non‑technical stakeholders. Build trust with clients by delivering reliable, well‑structured solutions.
- Platform & Process Improvement: Identify common onboarding patterns and contribute to reusable templates and tooling. Collaborate with Product and Engineering to enhance platform capabilities. Help streamline and standardise the onboarding process across clients.
What We’re Looking For
Core Skills:
- Strong analytical mindset with the ability to understand complex operational workflows.
- Experience working with data formats such as CSV, Excel, SQL databases, and APIs.
- Proficiency in SQL (MySQL preferred) and scripting languages like Python.
- Ability to diagnose and resolve data quality, transformation, and mapping issues.
- Comfortable leading client discussions and extracting requirements from ambiguity.
Nice‑to‑Haves:
- Background in fintech, insurance, reconciliation, or payments.
- Experience in implementation engineering, solutions engineering, or technical consulting.
- Familiarity with AWS, ETL pipelines, fuzzy matching logic, or financial data models.
- High ownership and accountability.
- Ability to communicate clearly and confidently.
- Comfortable in fast‑moving, unstructured startup environments.
- Curious, pragmatic problem solver with strong attention to detail.
Within the first 30 days:
- Gain a deep understanding of Diesta’s platform, data models, and reconciliation logic.
- Shadow client onboarding sessions and begin analysing example client files.
- Deliver a small proof‑of‑concept ingestion or mapping task.
Within the first 60 days:
- Own end‑to‑end onboarding tasks with support from senior team members.
- Lead your first client discovery call, capturing requirements and data structures.
- Build and test ingestion workflows, normalisation logic, and validation checks.
Within the first 90 days:
- Take ownership of a full onboarding workstream from discovery to implementation.
- Proactively identify improvements to onboarding processes and platform capabilities.
- Become a trusted contributor to client‑facing delivery and internal engineering discussions.
Join a mission‑driven team addressing real pain points in insurance finance. Be part of a lean, high‑performing team with direct impact on product and client outcomes. Work with top insurers and brokers in an industry ripe for disruption. A culture of high trust, low ego: we value competence, commitment, and transparency. Hybrid work model with a central London office (Bank / Liverpool Street). Regular team lunches and international offsites. State‑of‑the‑art technical equipment. 22 days annual leave (excluding bank holidays).
Interview Process:
- Intro Call with our Chief of Staff to explore your background and aspirations.
- Technical Interview with the Data Lead.
- Onsite Workshop at our London office, collaborate with the team and experience our culture first‑hand.
Seniority level: Entry level
Employment type: Full‑time
Job function: Information Technology Insurance
Implementation Engineer employer: Diesta
Diesta is an exceptional employer, offering a dynamic and innovative work environment where you can make a tangible impact in the insurance industry. With a culture that prioritises trust and collaboration, employees benefit from a hybrid work model, regular team events, and opportunities for professional growth through hands-on experience with top-tier clients. Join us in transforming payment processing while enjoying a supportive atmosphere and state-of-the-art resources in our central London office.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Engineer
✨Get Involved in Startup Events
Dive into the local startup scene! Attend pitch nights, hackathons, and networking events. It's a great way to meet founders and like-minded folks. Plus, you never know who might put in a good word for you at a startup like Diesta!
✨Show Off Your Creativity
Startups love unique ideas! Create a portfolio or a personal website showcasing your past projects, especially those relevant to startups. This personal touch can really make you stand out when you're applying for that full-time gig at Diesta.
✨Leverage Startup Communities Online
Get active on platforms such as Indie Hackers, Startup Grind, or even LinkedIn groups focused on startups. Participating in discussions can increase your visibility and open up potential job leads, especially at buzzing companies like Diesta.
✨Direct Applications are Your Best Bet
Don't shy away from applying directly through our website. Startups often check their own portals first before other job sites. Tailor your application to show how you can add value to Diesta — a personal touch goes a long way!
We think you need these skills to ace Implementation Engineer
Some tips for your application 🫡
Show Your Entrepreneurial Spirit:When applying for a role in startups and entrepreneurship, it's crucial to highlight any experience you have with starting your own projects or businesses. We love seeing examples of your initiative, so sprinkle in stories of how you’ve taken risks or solved problems creatively—this is what makes you stand out!
Tailor Your CV for Impact:In the startup world, your CV should reflect not just your experience, but the impact you've made. Use quantifiable achievements to show your contributions, like percentage increases in growth or revenue. Remember, we’re looking for go-getters who know how to get results!
Craft a Provocative Cover Letter:Your cover letter is a chance to showcase your passion and motivation for working at Diesta. Don't just list your skills—share your vision and what excites you about the entrepreneurial journey. Connect your personal aspirations with what we need, and let your enthusiasm shine through!
Keep Your Portfolio Handy:If you have a portfolio showcasing any past projects or entrepreneurial efforts, definitely mention it in your application. Though not always necessary for full-time roles, it can provide us with deeper insights into your work style and creativity. If you have a blog, products, or any innovation, we'd love to see it!
How to prepare for a job interview at Diesta
✨Show Your Entrepreneurial Spirit
In startups, they love seeing passion and initiative. Be ready to share any personal projects or ideas you've worked on. This shows you’re not just about the 9-to-5, but you’re invested in creating value, which is key in this fast-paced environment.
✨Brush Up on Your Problem-Solving Skills
Expect to be thrown some curveballs during the interview—startups often face unexpected challenges. Having a couple of examples up your sleeve where you’ve creatively solved problems will really impress them. It's all about how you think on your feet!
✨Know Your Stuff About the Industry
Since you're applying for a full-time role, they’ll want to see you've done your homework. Make sure you understand where the startup stands in its industry, including competitors and market trends. It’s a great way to show you're genuinely interested and can contribute from day one.
✨Show Flexibility and Adaptability
Startups can pivot quickly, so highlight your adaptability. Share examples of when you've successfully navigated change or taken on roles outside your comfort zone. This shows you’re ready for whatever comes your way, which is crucial in a startup atmosphere!
