At a Glance
- Tasks: Lead a passionate team to drive sales and create dreamlike client experiences.
- Company: Join Diesel, a pioneer in premium casual fashion with a global presence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Engage with the community and foster a supportive team culture.
- Why this job: Be a brand ambassador and make a real impact in a creative and fun atmosphere.
- Qualifications: Bachelor's degree, previous store management experience, and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry.
While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market.
Diesel is a truly worldwide organization.
It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.
Key Responsibilities
- Establish and implement regular action plans in cooperation with Retail Manager, to develop sales for each product category and clientele (both local and tourist)
- Be aware of local trading environment and its impact on sales. Act as a brand ambassador to strengthen relationship with VIP clientele.
- Ensure adequate client and prospect databases
- Support and manage omni-channel activities (in store pick-up, etc.) ensuring the full compliance with corporate standard and guidelines.
- Meet inventory accuracy, review merchandise assortment on a regular basis.
Plan and act to optimize stock level and stock mix to reflect sales, buying trends and customer demands.
- Execute all procedures and processes defined by the company.
- Comply with stock protection and maintain loss reduction standards.
- Achieve financial objectives proposing action plans and be able to adapt quickly and efficiently to any situation.
- Hire passionate people and coach the growth and development of the team in providing
- excellent and specialized customer service to transform each client experience into dreamlike moments.
- Develop meaningful and loyal client relationships through personal connections and
- CRM initiatives as well as to ensure the application of OTB standards (Selling
- Ceremony, Visual guidelines, Grooming standards, procedures etc.)
- Keep momentum going towards long-term strategy despite short-term pressures while
- developing strategic plans to achieve long-term store and organizational goals
- Analyzes CRM data, proposes in-store CRM activities using the data, propose and
- implements the activities to win new customers and retain existing customers.
- Networks with department stores, shopping areas and neighborhood stores to
- exchange information
- Establishes and maintains a safety management system of the store facility, stocks,
- equipment
- Respond properly in the event of disasters (earthquakes, fires, typhoons, thefts ..)
- Plans and implements sales objectives on a daily and monthly basis.
- Evaluates staff performance and provides them with feedback and coaching.
- Streamlines the workflow and creates staff shifts.
- Ensures stores are properly cleaned and maintained (windows, furniture, lighting, etc.)
- Analyzes and reports on sales, competitors, regional and market trends and other variables.
- Sets up and maintains effective VMD based on the VMD guidelines
- You
- Will be part of a passionate team that believes creativity and fun rules the world. We
- challenge the ordinary in everything we do, stimulate proactivity and foster team spirit
- among our people.
- Will be able to develop your skills and grow in a dynamic and innovative environment.
- Undertake work with a high degree of integrity, leading by example in every situation.
- Take action and ownership, ensuring a dreamlike client experience for our clients and
- handling your team and clients with personal care and empathy
- Are a leader, a nurturer, a natural connector with a passion for helping others develop
- and express their true potential
- Take ownership of your store with an entrepreneurial spirit, developing and sharing your store vision and being accountable for results.
- Design, lead and drive store strategy to achieve the best sales performance, by understanding client desires and creating a 360° experience for the client
- Play an active role in supporting your team on the selling floor, to drive individual and team objectives. Actively engage in wider community and seek inspiration from other
- industries to form a cohesive team focused on creating an energetic, exciting,
- innovative and approachable environment.
- Key Requirements
- Bachelor degree or above;
- Previous Store Management experience
- Experience from a luxury brand and English knowledge is a must;
- Strong leadership skills to inspire, motivate and build respectful working relationships;
- Self-motivated, able to work autonomously and results driven;
- Excellent communication, interpersonal, coaching and feedback skills;
- Passion for the Brand
- Digital awareness and interest, with an ability to comfortably navigate social media and
- e-commerce sites.
- #DSL
- Privacy policy available here: https://apps. otb. net/hr-gdpr/
- #J-18808-Ljbffr
Store Manager - Diesel Ashford employer: Diesel
At Diesel, we pride ourselves on being a dynamic and innovative employer that fosters creativity and teamwork in our Ashford store. Our vibrant work culture encourages personal growth and development, offering employees the chance to thrive in a supportive environment while delivering exceptional customer experiences. With a commitment to integrity and a focus on nurturing talent, we empower our team members to take ownership of their roles and contribute to our long-term success in the premium casual wear market.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Diesel Ashford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Diesel, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Diesel!
We think you need these skills to ace Store Manager - Diesel Ashford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Diesel, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Diesel and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Diesel that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Diesel
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
