At a Glance
- Tasks: Lead a team to implement and transform tech systems for banking and retail.
- Company: Join Diebold Nixdorf, a leader in automating commerce globally.
- Benefits: Competitive salary, flexible work options, and career development opportunities.
- Other info: Armed Forces friendly; we value diverse backgrounds and experiences.
- Why this job: Make a real impact in a vital role connecting people to commerce.
- Qualifications: Bachelor's degree or equivalent experience, plus 4-6 years in management.
The predicted salary is between 45000 - 55000 € per year.
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Supervisor Implementation and Transformation provides leadership and oversight to the Implementation & Transformation group. Sets up and installs technical systems, applications or processes related to ATM, Self-Checkout and other equipment/application implementation and operation. Tests and troubleshoots functionality of installed systems, identifying and documenting technical issues and ensuring their appropriate escalation and resolution. May work with clients on-site or remotely to provide installation assistance. Provides complete professional service support, including the identification and development of solutions, systems, applications and processes to meet client needs and expectations.
Responsibilities
- Provides day to day supervision and guidance for assigned Implementation & Transformation team members.
- Ensures team effectively performs all aspects of installation activity, including:
- Reviewing customer purchase orders/requests to understand implementation equipment, process and other requirements.
- Working with customer and implementation team members to develop implementation project plans and schedules.
- Articulating the DN operating model, including workflows, roles and responsibilities.
- Ordering and scheduling equipment and parts delivery, where required.
- Performing specific implementation steps.
- Testing and troubleshooting installed systems.
- Working with customers to ensure their understanding of operating principles and product functionality.
- Develops team member capabilities, ensuring appropriate training and certification.
- Ensures team members adhere to established customer, company and other relevant standards and specifications.
Qualifications
- Bachelor's Degree or equivalent work experience required.
- Typically has 4-6 years of experience in Implementation and Transformation.
- Typically has 4-6 years of experience in Team Supervision/Management.
- Fluent business English skills (written and spoken).
We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
Supervisor Implementation and Transformation employer: Diebold Nixdorf
At Diebold Nixdorf, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for advancement within the Implementation and Transformation team. Located in a vibrant area, we offer a hybrid work model that promotes work-life balance while empowering our employees to connect people to commerce in meaningful ways.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Implementation and Transformation
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Supervisor Implementation and Transformation role.
✨Tip Number 2
Prepare for the interview by researching Diebold Nixdorf inside out. Understand their products and services, especially around ATM and Self-Checkout systems. We want you to show them you’re not just another candidate, but someone who truly gets their mission.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves troubleshooting and testing systems, we suggest you brush up on your technical knowledge. Be ready to discuss how you’ve tackled challenges in past roles during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Supervisor Implementation and Transformation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Supervisor Implementation and Transformation. Highlight your experience in team supervision and any relevant technical skills that align with the job description.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of your past experiences in implementation and transformation, and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Skills:Since this role involves supervising a team, be sure to emphasise your leadership experience. Talk about how you've guided teams in the past, resolved conflicts, or improved processes to meet client needs.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Diebold Nixdorf
✨Know the Company Inside Out
Before your interview, make sure you research Diebold Nixdorf thoroughly. Understand their products, services, and the specific role of Supervisor Implementation and Transformation. This will help you tailor your answers and show that you're genuinely interested in the company.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead and guide a team. Prepare examples from your past experiences where you've successfully managed projects or teams, highlighting your problem-solving skills and how you’ve developed team capabilities.
✨Be Ready for Technical Questions
Since the role involves technical systems and troubleshooting, brush up on relevant technical knowledge related to ATM and Self-Checkout systems. Be prepared to discuss your experience with installation processes and how you've handled technical issues in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in implementation, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
