At a Glance
- Tasks: Support installation, maintenance, and repair of equipment at customer sites.
- Company: Join Diebold Nixdorf, a leader in automating commerce.
- Benefits: Fully remote role with comprehensive training and career growth.
- Other info: Diverse and inclusive workplace welcoming all backgrounds.
- Why this job: Kickstart your hands-on technical career with no prior experience needed.
- Qualifications: Positive attitude, problem-solving skills, and a full UK driver’s license required.
The predicted salary is between 25000 - 30000 € per year.
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper‑connected, consumer‑centric world. Join us in connecting people to commerce in this vital, rewarding role. This is a fully remote job and it is based in South Wales area.
We are looking for a motivated Junior Service Technician to join our service team. This is an excellent entry‑level opportunity for someone keen to build a hands‑on technical career, as no previous experience in our industry is required. Full training will be provided. The successful candidate will support the installation, maintenance, and repair of equipment at customer sites, working alongside experienced technicians to learn best practices and develop practical skills. We’re seeking someone with a positive attitude, good problem‑solving ability, and a willingness to learn, who can deliver a high standard of customer service.
Responsibilities- Gain familiarity with Field Service Technician practices and procedures.
- Participate in assigned hardware and software trainings (on the job, classroom and web based).
- Utilize Diebold Nixdorf’s diagnostic tools to perform troubleshooting.
- Perform hardware repairs and maintenance.
- Clean, adjust, and configure components.
- Configure and install applicable software.
- Perform routine checks according to documented procedures.
- Instruct and train customers on usage and operation of installed hardware and software.
- Participate in the implementation of measures to achieve agreed KPIs.
- Assist with special projects as assigned.
- Education or equivalent work experience required.
- Ideally have worked providing one of the following IT, EPOS, Break Fix, Customer Support.
- Good written and verbal communication skills.
- Full, clean UK driver’s license required.
We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We are Armed Forces friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
Junior Field Service Technician - South Wales employer: Diebold Inc.
At Diebold Nixdorf, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that fosters growth and development. As a Junior Field Service Technician in South Wales, you'll benefit from comprehensive training, hands-on experience, and the opportunity to work alongside seasoned professionals in a fully remote role. We are committed to your success and provide a platform for you to build a rewarding technical career while delivering outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Field Service Technician - South Wales
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in tech or service roles. They might know about openings or can give you a heads-up on what companies are looking for.
✨Tip Number 2
Get hands-on experience! Even if it’s just tinkering with your own tech at home, showing that you’re proactive about learning can really impress potential employers. Plus, it gives you something to chat about in interviews!
✨Tip Number 3
Prepare for the interview by researching Diebold Nixdorf and their services. Knowing their products and how they operate will show your enthusiasm and help you stand out as a candidate who’s genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Junior Field Service Technician - South Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Junior Field Service Technician role. Highlight any relevant technical skills or customer service experience, even if it's from a different industry.
Craft a Compelling Cover Letter:Use your cover letter to showcase your enthusiasm for the role and the company. Mention why you're excited about the opportunity to learn and grow in a hands-on technical career with us at Diebold Nixdorf.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past. We love candidates who can think on their feet and come up with creative solutions, so don’t hold back!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Diebold Inc.
✨Know Your Tech Basics
Even though this is an entry-level position, it's super helpful to brush up on basic IT and hardware knowledge. Familiarise yourself with common troubleshooting techniques and the types of equipment you might be working with. This will show your enthusiasm and readiness to learn!
✨Show Off Your Problem-Solving Skills
During the interview, be prepared to discuss how you've tackled challenges in the past. Think of examples where you've had to think on your feet or resolve a tricky situation. This role requires good problem-solving abilities, so demonstrating this skill can really set you apart.
✨Emphasise Your Customer Service Mindset
Since you'll be interacting with customers, highlight any experience you have in customer service. Talk about how you handle difficult situations and ensure customer satisfaction. A positive attitude and willingness to help are key traits that Diebold Nixdorf values.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. This shows your genuine interest and helps you understand what’s expected. You might ask about the training process or how success is measured in the role. It’s a great way to leave a lasting impression!
