At a Glance
- Tasks: Lead a team to deliver exceptional service and operational excellence in a fast-paced environment.
- Company: Join the fun and dynamic team at Domino's, known for delicious pizzas and great service.
- Benefits: Enjoy competitive pay, flexible hours, staff discounts, and 28 days paid holiday.
- Other info: Great opportunities for progression and personal development in a vibrant work culture.
- Why this job: Kickstart your career in leadership while working with a supportive and inclusive team.
- Qualifications: Strong organisational skills, customer service experience, and a passion for motivating others.
The predicted salary is between 10 - 12 £ per hour.
You know who we are, you’ve probably tried our delicious pizzas and now you’re thinking about joining our team – fantastic! At Domino’s we’re passionate about delivering hot, fresh pizzas and giving outstanding service to our customers, whether it’s a busy Friday night or a midweek treat. Through our vast network of stores, our franchise partners employ over 35,000 people who work in a variety of different roles. We’re committed to innovation, community engagement and creating rewarding careers – and we’d love to have you join us.
The Role:
As a Manager in Training, you’ll be preparing to take on a leadership role within one of our stores. You’ll learn how to manage operations, lead a team, and deliver exceptional customer service. This is a hands-on role where you’ll be supported to develop the skills needed to run a store confidently and effectively. You’ll be expected to lead by example, motivate your team, and ensure high standards are consistently met.
Key Responsibilities:
- Lead and organise the team to deliver excellent service and operational standards
- Motivate your team to delight customers with quality, speed and friendliness
- Support team members through coaching and training to meet the highest standards
- Deliver 5-star operational excellence across all areas of the store
- Monitor and drive performance against key targets
- Provide outstanding customer service and resolve issues confidently
- Prioritise tasks and manage time effectively in a fast-paced environment
- Maintain a clean, safe and welcoming store environment
About You:
- Strong organisational and prioritisation skills
- Excellent customer service and communication abilities
- Experience in leading or managing people
- Motivational and confident in coaching others
- Able to work at pace and adapt to changing demands
- Flexible availability, including evenings and weekends
Benefits:
- Competitive hourly pay (with opportunities for progression)
- 28 days paid holiday per year (includes BH, pro rata for part time)
- Flexible working hours to suit your lifestyle
- Staff discount on our delicious food
- Staff meals (conditions apply)
- Company pension scheme (where eligible)
- Family Leave policies in place
- Paid training and clear career progression pathway with linked pay increases
- Supportive, inclusive, and fun team environment
- Employee recognition opportunities
Role Requirements:
This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk-in fridges) and occasionally outdoors (e.g. refuse disposal, deliveries).
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.
Store Leadership Trainee: Lead Operations & Service employer: Didcot
At Domino's, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Store Leadership Trainee, you'll benefit from competitive pay, flexible working hours, and a clear pathway for career progression, all while enjoying delicious staff meals and discounts. Join us in a supportive environment that fosters personal growth and celebrates diversity, making your journey with us both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Store Leadership Trainee: Lead Operations & Service
✨Tip Number 1
Get to know the company culture! Before your interview, check out Domino's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their pizza-loving family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate that you can lead operations and service effectively.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've gone above and beyond for customers in previous roles. Remember, at Domino's, delivering outstanding service is key, so let them know you can bring that same energy!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Leadership Trainee: Lead Operations & Service
Some tips for your application 🫡
Show Your Passion for Pizza:When you're writing your application, let your love for pizza shine through! Mention your favourite Domino’s pizza and how you enjoy the experience of ordering from us. This shows you’re not just looking for a job, but you genuinely want to be part of our pizza-loving team.
Highlight Your Leadership Skills:As a Store Leadership Trainee, we want to see your potential as a leader. Share examples of when you've motivated a team or handled a challenging situation. This will help us understand how you can lead by example and inspire others in our fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate clarity, so make sure your skills and experiences stand out without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Didcot
✨Know the Brand
Before your interview, make sure you know a bit about Domino's and what they stand for. Familiarise yourself with their menu, values, and any recent news. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Store Leadership Trainee, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a group or resolved conflicts. Be ready to discuss how you can inspire others to deliver excellent service.
✨Emphasise Customer Service
Customer service is key in this role. Think of specific instances where you've gone above and beyond for a customer. Highlight your communication skills and how you handle difficult situations, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responses to questions like 'How would you handle a dissatisfied customer?' or 'What would you do if your team was falling behind on orders?' This will help you think on your feet during the interview.
