At a Glance
- Tasks: Be the friendly face of our school, managing enquiries and supporting students.
- Company: Join Didcot Girls' School, a supportive and inclusive environment.
- Benefits: Enjoy a term-time role with a competitive salary and work-life balance.
- Other info: Opportunity for informal chats before applying and commitment to equality and diversity.
- Why this job: Make a difference in students' lives while developing your skills in a vibrant setting.
- Qualifications: Great communication skills and a knack for multitasking are essential.
The predicted salary is between 31650 - 35892 £ per year.
Position: Receptionist / Pupil Services Administrator
Working: Term Time only. 1 day per week (Wednesdays)
Hours: 8am-4pm (inc. daily 20‑minute unpaid break)
Contract: Permanent, Grade 5
Salary: £4,446.78 - £4,589.13 per annum (pro‑rata)
Responsibilities:
- Provide reception and customer service duties at the school’s main reception.
- Answer and direct visitor enquiries, and manage student queries.
- Oversee the school’s main first‑aid room and ensure it meets safety standards.
- Work effectively as part of a team while exercising initiative and discretion.
- Maintain accurate records of visitors and support the pupil services team as required.
Qualifications & Skills:
- Excellent interpersonal and communication skills.
- Experience in a reception or customer‑facing role preferred.
- Ability to multitask, prioritise, and work independently.
- Strong organisational skills and attention to detail.
Application Process:
Do not hesitate to discuss the role informally before applying by emailing Frances Adley, PA to Headteacher, at fadley@didcotgirls.oxon.sch.uk. The school reserves the right to interview and appoint prior to the published closing date. Successful applicants will be subject to satisfactory enhanced DBS, references and pre‑employment safeguarding checks. A Section 128 check is required for all Leadership roles.
Equality and Diversity:
Didcot Girls’ School is an equal opportunities employer. We are committed to safeguarding, equality and promoting the welfare of children. All applicants will receive the same consideration under the Equality Act.
Receptionist / Pupil Services Administrator employer: DIDCOT GIRLS' SCHOOL
Didcot Girls' School is an excellent employer that values its staff and fosters a supportive work culture. With a focus on professional development and a commitment to equality and diversity, employees can thrive in a nurturing environment while contributing to the welfare of students. The part-time, term-time only role offers a unique opportunity to balance work and personal life, making it an ideal position for those seeking meaningful employment in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Pupil Services Administrator
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like DIDCOT GIRLS' SCHOOL and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at DIDCOT GIRLS' SCHOOL and let us see your personality shine through!
We think you need these skills to ace Receptionist / Pupil Services Administrator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and DIDCOT GIRLS' SCHOOL.
Get Familiar with Our Brand:Before applying, take some time to learn about DIDCOT GIRLS' SCHOOL and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at DIDCOT GIRLS' SCHOOL
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress DIDCOT GIRLS' SCHOOL.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which DIDCOT GIRLS' SCHOOL will surely appreciate.
