At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and drive store operations.
- Company: Join DICK'S Sporting Goods, where sports change lives and teamwork thrives.
- Benefits: Competitive salary, generous benefits, and opportunities for personal growth.
- Other info: Flexible hours and a supportive, inclusive work environment await you.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: 1-3 years of retail management experience and a passion for coaching.
The predicted salary is between 24750 - 30250 £ per year.
- Join to apply for the
- Assistant Store Manager role at
- DICK'S Sporting Goods
DICK’S Sporting Goods , we believe in how positively sports can change lives.
On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.
We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
Overview
DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.
The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores.
They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.
- Responsible for managing the day-to-day operational aspects of their store department.
- Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager.
- Actively recruits in the community and supports opportunities for teammates to give back to their community.
- Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).
- Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.
- Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
- Transparently communicates and finds creative ways to build an engaging environment for the team.
- Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.
- Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
Qualifications
- 1-3 years of retail management experience (or customer-focused experience)
- Strong problem-solving ability and analytical skills
- Flexible availability – including nights, weekend, and holidays
- Targeted
- Pay
This is part of a competitive total rewards package that could include other components such as incentives, equity and benefits.
Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.
We review all teammate pay regularly to ensure competitive and equitable pay.
DICK'S Sporting Goods complies with all state paid leave requirements.
We also offer a generous suite of benefits.
To learn more, visit www. benefityourliferesources. com.
- Seniority level
- Mid-Senior level
- Employment type
- Full-time
- Job function
- Sales and Business Development
- Industries
- Manufacturing, Retail, and Sporting Goods Manufacturing
- #J-18808-Ljbffr
Assistant Store Manager in Plymouth employer: DICK'S Sporting Goods
At DICK'S Sporting Goods, we pride ourselves on being an exceptional employer that champions a people-first culture and prioritises the growth and wellbeing of our team members. As an Assistant Store Manager, you will not only lead a diverse and inclusive team but also enjoy a competitive rewards package, comprehensive benefits, and opportunities for personal and professional development in a dynamic retail environment. Join us in making a positive impact in the community while fostering a workplace where everyone feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Plymouth
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like DICK'S Sporting Goods, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like DICK'S Sporting Goods!
We think you need these skills to ace Assistant Store Manager in Plymouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at DICK'S Sporting Goods, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at DICK'S Sporting Goods and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show DICK'S Sporting Goods that you’re ready to jump in and contribute right away!
How to prepare for a job interview at DICK'S Sporting Goods
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
