At a Glance
- Tasks: Manage customer orders and ensure accuracy in a fast-paced team environment.
- Company: Join Dicker Data, Australia's leading ICT distributor with a supportive culture.
- Benefits: Enjoy competitive salary, hybrid work, on-site gym, and daily lunch options.
- Other info: Opportunities for growth in a company that values diversity and inclusion.
- Why this job: Be part of a dynamic team and make a real impact in the tech industry.
- Qualifications: Attention to detail, strong communication skills, and previous admin experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a reliable and detail-oriented Order Management Specialist to join our Inside Sales team for Cisco products. This role is ideal for someone who enjoys structured processes, working methodically, and ensuring accuracy in a busy but supportive team environment. You will manage customer orders from receipt through to completion, working closely with internal departments to ensure orders are processed accurately and customers are kept informed. This is a fast-paced, high-volume environment where the ability to prioritise is critical to the role. Success in this role comes down to accountability, organisation and strong communication.
Key Responsibilities
- Process and manage customer orders accurately and efficiently
- Liaise with internal teams to coordinate order fulfilment
- Monitor order progress and follow up where required
- Maintain accurate records in internal systems
- Respond to customer enquiries in a professional and timely manner
- Support the broader Inside Sales team with administrative tasks
Skills And Experiences What We're Looking For
- Strong attention to detail and a high level of accuracy
- Organised and comfortable working with structured processes
- Clear and professional communication skills
- Ability to manage multiple tasks while maintaining quality
- A dependable and team-focussed approach
- Previous administrative or order processing experience preferred
- Exposure to IT products is helpful but not essential
What We Offer
- Competitive salary package based on experience
- Hybrid working environment
- Supportive team with structured training
- Modern office facilities including on-site gym and daily lunch options
- Free on-site parking and EV charging
- Company paid parental leave scheme
- Corporate partner discounts
Founded in 1978, Dicker Data is Australia’s leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia and NZ. An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity and inclusion and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life.
Our Vision
To inspire, educate and enable Australian technology resellers to achieve their full potential through the delivery of unparalleled service, technology and logistics.
Our Values
At Dicker Data, we pride ourselves on our family centric culture. Our people band together for a common goal, willing to lend a helping hand and often going above and beyond to support their colleagues. The values that underpin our company culture are the drivers of our ongoing success:
- Agile
- Solution focused
- Respect for all people
- Integrity in the way we operate
Ready to take the next step in your career? If you're looking for a stable role within a well-established Australian company and enjoy working in a structured, team-oriented environment, we would love to hear from you. Only those with the legal right to work in Australia may apply for this position. Only short-listed candidates will be contacted.
Order Management Specialist - Cisco employer: Dicker Data People & Culture
Dicker Data is an exceptional employer that fosters a family-centric culture, prioritising gender equality, diversity, and inclusion. With a commitment to employee growth, the company offers a competitive salary package, hybrid working options, and unique benefits such as an on-site gym and corporate fitness classes, making it an ideal place for legal professionals to thrive in a supportive and innovative environment.
Contact Details:
Dicker Data People & Culture Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Order Management Specialist - Cisco
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dicker Data on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to order management. We should also think of examples that showcase our attention to detail and communication skills, as these are key for the role.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring a planner or a digital tool to demonstrate how we manage multiple tasks effectively. It’s all about proving we can thrive in a fast-paced environment!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our interest in the Order Management Specialist role can keep us fresh in their minds. Plus, it shows we’re proactive!
We think you need these skills to ace Order Management Specialist - Cisco
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your attention to detail and organisational skills. We want to see how your experience aligns with the role of Order Management Specialist, so don’t hold back on showcasing relevant examples!
Showcase Your Communication Skills:Since clear and professional communication is key for this role, use your application to demonstrate your ability to convey information effectively. Whether it’s through your writing style or the way you present your experiences, let us see your communication prowess shine!
Highlight Relevant Experience:If you’ve got previous administrative or order processing experience, make sure to bring that to the forefront. Even if you’ve worked with IT products before, mention it! We love seeing how your background can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our supportive team!
How to prepare for a job interview at Dicker Data People & Culture
✨Know Your Order Management Basics
Before the interview, brush up on your knowledge of order management processes. Understand how orders are received, processed, and fulfilled. Being able to discuss these concepts confidently will show that you’re serious about the role.
✨Highlight Your Attention to Detail
Since this role requires a strong focus on accuracy, prepare examples from your past experiences where your attention to detail made a difference. Whether it’s catching an error in an order or ensuring records were meticulously maintained, these stories will resonate well.
✨Demonstrate Your Organisational Skills
Think of specific instances where you successfully managed multiple tasks at once. Be ready to explain how you prioritised your workload and kept everything on track. This will showcase your ability to thrive in a fast-paced environment.
✨Practice Clear Communication
As communication is key in this role, practice articulating your thoughts clearly and professionally. You might even want to role-play common customer scenarios with a friend to ensure you can respond effectively and maintain a positive tone.
