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- Tasks: Ensure top-notch quality control and oversee warranty admissions in our Porsche workshop.
- Company: Join a prestigious Porsche workshop in Tewkesbury with a focus on excellence.
- Benefits: Enjoy a competitive salary, private medical insurance, and 25 days holiday.
- Why this job: Take your automotive career to the next level while working with a passionate team.
- Qualifications: 3 years of technical experience and a full UK driving licence required.
- Other info: Great opportunities for learning, development, and career progression.
The predicted salary is between 30000 - 48000 £ per year.
About the Role
Our Porsche workshop in Tewkesbury is looking for a Service Quality Specialist to join our team and take ownership of quality control in the workshop. An important part of this role also includes overseeing Warranty admissions and ensuring they meet Porsche regulations, so if you have experience in a busy workshop department and want to take the next step in your career in the automotive industry, this is a great opportunity to progress and develop your skillset. This role attracts an OTE of £43,000 with a brilliant benefits package. If you are a Vehicle Technician looking for a change, this is a great way to utilise all of your technical experience and develop your skillset.
Job Opportunity
- Technical preparation & set up in line with brand and group standards
- Warranty evidence gathering, administration and submission
- Provide control of quality and of repairs
- Oversee technical repair progression of work through the workshop and ensure agreed customer timescales are adhered to
- Work with the Service, Parts and Workshop Managers to ensure all departments are kept updated of progress at all times
- Live technical guidance for Technicians and customers if necessary
Essential Skills
- 3 years technical experience in a main dealer set up
- Knowledge of warranty procedures and workshop systems would be advantageous
- Full UK Driving Licence
We are looking for someone personable, with fantastic communication skills and the ability to drive a team forward. You should strive for operational excellence, be well organised and be able to demonstrate a strong attention to detail. Our customers are as passionate about the Porsche brand as we are, so if you have the experience and enthusiasm to take on a new challenge we are looking for, we would be interested to hear from you. We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.
Benefits
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Service Quality Specialist (POTE) in Tewkesbury employer: Dick Lovett
Contact Detail:
Dick Lovett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Quality Specialist (POTE) in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work at Porsche or similar workshops. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and warranty procedures. We recommend practising common interview questions related to quality control and customer service to show you're the perfect fit for the role.
✨Tip Number 3
Showcase your passion for the Porsche brand during interviews. Share your experiences and how they align with the company's values. This will help you stand out as someone who truly understands and appreciates the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who are ready to take their career to the next level.
We think you need these skills to ace Service Quality Specialist (POTE) in Tewkesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Quality Specialist role. Highlight your technical experience and any relevant skills that match the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the Porsche brand and explain why you're the perfect fit for our team. We love seeing enthusiasm, so let your personality come through!
Showcase Your Attention to Detail: Since this role requires a strong attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Dick Lovett
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around quality control and warranty procedures. Familiarise yourself with Porsche standards and be ready to discuss how your experience aligns with the role.
✨Showcase Your Communication Skills
As a Service Quality Specialist, you'll need to communicate effectively with various teams. Prepare examples of how you've successfully collaborated in a workshop environment and how you’ve driven a team forward in the past.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail. Be prepared to discuss specific instances where your attention to detail made a difference in quality control or repair processes. Highlight any systems or methods you use to ensure accuracy.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face in quality control, or how success is measured in this role. This shows your genuine interest and helps you gauge if it’s the right fit for you.