About the Role
We're looking for an exceptional Retail Manager to join our high-performing sales team at Porsche Centre Tewkesbury. This is an exciting opportunity to drive performance, inspire a successful team, and deliver an outstanding customer experience in a premium retail environment.
We're seeking a proven automotive sales professional with outstanding leadership and communication skills, the ability to thrive in a fast-paced, target-driven environment, and the drive to consistently achieve exceptional results. Passionate about customer satisfaction and team development, you will play a pivotal role in maintaining Porsche's reputation for excellence while contributing to the continued success and growth of the Centre.
Job Opportunity
- Lead on customer retention and incremental finance income, ensuring Sales Executives have every opportunity to maximise results.
- Drive the sale of insurance products and value added packages in line with company KPIs.
- Ensure the team operates in full FCA compliance at all times.
- Work closely with the General Sales Manager to maintain a seamless, referral driven sales process.
- Track, measure, and report performance accurately to Senior Management, maintaining clear and consistent data records.
Essential Skills
- A proven track record of success in automotive sales.
- Confident, effective communication skills with the ability to engage customers and colleagues at every level.
- Strong organisational abilities, ensuring deadlines and targets are consistently met.
- A professional, assured approach when handling customer enquiries.
- A natural leader who can motivate, inspire, and elevate the performance of the wider team.
This is an FCA regulated position and is subject to Fit & Proper checks.
About Company
Accelerate your career with Dick Lovett
Dick Lovett has grown to become one of the South West's leading automotive retailers, representing a number of the motoring industry's biggest and most prestigious manufacturers. Come and grow with us.
DE&I
We all have a 'Personal Role in Delivering Excellence' at Dick Lovett
This does not just refer to our customers, this phrase is pivotal to our hiring process, onboarding, and how we look after our staff and treat each other at Dick Lovett. We are committed to providing a safe and respectful environment for all.
The company appreciates the advantages of being an equal opportunities employer and recognise the importance of having a diverse and inclusive team. When everyone feels that they are included and are appreciated for their performance, we will be able to deliver on our promise of customer satisfaction.
Benefits
- Bonus scheme
- Employee Car Ownership Scheme
- Private Medical Insurance
- Health cash plan - Claim back medical costs
- Rewards platform - Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
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Retail Manager in Tewkesbury employer: Dick Lovett
At our Ferrari dealership in Swindon, we pride ourselves on being an exceptional employer that values a premium customer experience and employee satisfaction. Our work culture fosters collaboration and excellence, offering extensive learning and development opportunities alongside competitive benefits such as private medical insurance, a contributory pension scheme, and regular pay reviews. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all while working in a luxurious environment that embodies the spirit of Ferrari.
