- Deliver an exceptional customer experience across all channels, including showroom, telephone, and digital enquiries.
- Develop a thorough understanding of the Porsche model range, products, and services through manufacturer and retailer training.
- Build strong relationships with customers, guiding them through the sales process from initial enquiry through to vehicle handover.
- Maintain accurate records and proactively manage customer follow-up activities.
- Represent the Porsche brand with professionalism, enthusiasm, and attention to detail.
- Consistently uphold the high standards of customer care and presentation expected within a Porsche Centre.
- Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database.
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Trainee Sales Executive in Swindon employer: Dick Lovett
At our Ferrari dealership in Swindon, we pride ourselves on being an exceptional employer that values a premium customer experience and employee satisfaction. Our work culture fosters collaboration and excellence, offering extensive learning and development opportunities alongside competitive benefits such as private medical insurance, a contributory pension scheme, and regular pay reviews. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all while working in a luxurious environment that embodies the spirit of Ferrari.
