Job Description
Key Responsibilities:
- Deliver an outstanding experience by understanding each customers needs and exceeding their expectations throughout their journey with us.
- Respond promptly to enquiries from customers looking to purchase our new and used vehicles, managing leads across digital, telephone and face-to-face channels with a consultative approach..
- Proactively prospect our existing customer database, identifying and developing opportunities to sell vehicles through a range of contact channels.
- Manage multiple customers, enquiries and sales activities at the same time, prioritising effectively, communicating clearly and remaining calm under pressure.
- Develop and maintain strong knowledge of BMW products and models through brand and group training.
- Maintain the high standards of BMW and the Dick Lovett Group
Essential Skills:
- A self-motivated, proactive approach and a strong desire to learn, grow and achieve
- Confidence in delivering excellent face-to-face customer service and building lasting relationships
- Excellent communication skills
- A positive, team-focused attitude and the ambition to perform at the highest level
- A full UK driving licence
With exciting new electric models and a new product line-up on the horizon, there has never been a better time to join BMW Swindon. If you have the right attitude, enjoy working with customers and want to develop your career as part of an award-winning team, we would love to hear from you.
This is an FCA regulated role which is subject to Fit & Proper Checks.
Are you ambitious, self-motivated and ready to build a successful career in automotive sales? BMW Swindon is looking for a Sales Executive with the drive to grow, a passion for delivering exceptional customer experiences and the determination to be the best at what they do.
You will join the Retail Sales Team of the Year at the Retailer of the Year—an award-winning environment where high standards, teamwork and outstanding customer care are at the heart of everything we do. Previous automotive sales experience is not essential; if you bring the right attitude, confidence in face-to-face customer service and a genuine desire to succeed, we will provide the training, development and support you need to thrive.
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Sales Executive in Swindon employer: Dick Lovett
At our Ferrari dealership in Swindon, we pride ourselves on being an exceptional employer that values a premium customer experience and employee satisfaction. Our work culture fosters collaboration and excellence, offering extensive learning and development opportunities alongside competitive benefits such as private medical insurance, a contributory pension scheme, and regular pay reviews. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all while working in a luxurious environment that embodies the spirit of Ferrari.
