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For Companies At a Glance
- Tasks: Assist customers with parts orders and ensure accurate deliveries in a fast-paced environment.
- Company: Join the dynamic BMW Swindon team, where passion for cars meets exceptional service.
- Benefits: Enjoy a bonus scheme, private medical insurance, gym discounts, and 25 days holiday.
- Why this job: Kickstart your career in the automotive industry with full training and growth opportunities.
- Qualifications: Experience in customer service and a passion for cars are essential; dealership experience is a plus.
- Other info: Be part of a supportive team that values detail and customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
BMW Swindon are looking for a motivated Parts Advisor to join the team. If you have experience of working in the automotive industry as a Parts Advisor, we would like to hear from you. The ideal candidate will be a great team player, have a passion for cars and be a great communicator with both customers and colleagues. We are looking for a highly organised individual who appreciates that detail is everything and embraces the values of Dick Lovett Group.
Job Opportunity
What does this role involve?
- Communicating with customers promptly and courteously, while fulfilling their orders.
- Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
- Handling phone enquiries efficiently and professionally.
- Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible.
- Assisting in stock checks and van deliveries where required.
- Packing and loading Parts correctly.
If you have experience that would translate to these responsibilities and want to learn from our friendly team, please include a cover letter in your application to let us know why you would like to join us in the BMW Swindon Parts Department.
Essential Skills
We are looking for an ambitious candidate who has the ability to work on their own initiative as well as part of a team. A key component for us is someone with a passion for customer service, can do attitude, flexibility and an enthusiasm for cars. Previous dealership experience would be beneficial. Use of Kerridge or DRIVE would be advantageous, along with BMW knowledge which is preferred but not essential.
If you are looking to progress as a Parts Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.
Benefits
- Bonus scheme
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym high street discounts
- 25 Days Holiday
Parts Advisor in Swindon employer: Dick Lovett
Contact Detail:
Dick Lovett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at BMW Swindon. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Show off your passion for cars! When you get the chance to speak with someone from the team, share your enthusiasm and knowledge about BMWs. It’s all about making that personal connection and showing you’re the right fit.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond for customers, as this is key for a Parts Advisor role. We want to see that can-do attitude!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the BMW Swindon team. Let’s get you that dream job!
We think you need these skills to ace Parts Advisor in Swindon
Some tips for your application 🫡
Show Your Passion for Cars: When writing your application, let your love for cars shine through! Mention any relevant experience or personal projects that showcase your enthusiasm for the automotive industry. We want to see that you’re not just looking for a job, but that you genuinely care about what you do.
Tailor Your Cover Letter: Make sure to include a cover letter that speaks directly to the Parts Advisor role. Highlight your previous experience in the automotive sector and how it aligns with our values at BMW Swindon. This is your chance to tell us why you’d be a great fit for our team!
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors before hitting send. A polished application shows us that you appreciate the little things, just like we do!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dick Lovett
✨Know Your Stuff
Make sure you brush up on your knowledge of BMW and the automotive industry. Familiarise yourself with common parts, models, and any recent innovations. This will not only impress your interviewers but also show your genuine passion for cars.
✨Showcase Your Communication Skills
As a Parts Advisor, you'll need to communicate effectively with both customers and colleagues. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios to demonstrate your ability to handle enquiries professionally.
✨Be Organised and Detail-Oriented
Since the role requires a high level of organisation, prepare examples from your past experience where attention to detail was crucial. Discuss how you manage tasks like checking orders and stock management to highlight your suitability for the position.
✨Express Your Team Spirit
Being a great team player is essential for this role. Think of instances where you've successfully collaborated with others in a work environment. Share these stories during your interview to illustrate your ability to work well within a team.
