At a Glance
- Tasks: Coordinate the luxury customer journey for new Ferrari cars, ensuring a seamless experience.
- Company: Join a prestigious Ferrari dealership in Swindon with a focus on premium service.
- Benefits: Enjoy private medical insurance, gym discounts, regular pay reviews, and a contributory pension scheme.
- Other info: Thriving environment with opportunities for learning and development.
- Why this job: Be the key link in delivering an exceptional, personalised experience for Ferrari customers.
- Qualifications: Strong organisational skills, attention to detail, and confidence in customer interactions.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Personalisation Specialist to join our Ferrari dealership in Swindon.
In this role, you’ll be the central coordinator of the new‑car customer journey, ensuring every client enjoys a seamless, premium experience from enquiry to handover.
You’ll support customers and the sales team with expert product knowledge, precise vehicle configuration and exceptional administrative accuracy.
Acting as the key link between customers, the sales team, the factory and internal systems, you’ll ensure every order is perfectly managed from start to finish.
- Guide customers through vehicle configuration in the showroom and Atelier, delivering a personalised, luxury experience.
- Manage all documentation, specifications and communications throughout the customer journey.
- Finalise and load vehicle specifications into Modis, liaising with the factory on special requests.
- Oversee order calls, ensuring specifications are complete, approved and submitted on time.
- Produce accurate pricing using the quote generator and maintain up‑to‑date pricing across systems.
- Create and manage order forms in Dealerweb, ensuring all supporting documents are complete.
- Maintain accurate CRM records, load deposits and support DVLA registration and invoicing.
- Check vehicle consignments on arrival and prepare all documentation for handover.
- Coordinate Atelier operations, appointments and customer experiences.
- Support demo/stock vehicle specification and assist marketing with renders, events and brand activity.
- Act as a key liaison across sales, marketing, administration, Ferrari North Europe and the factory.
You’ll bring exceptional attention to detail, strong organisational ability and confidence working with both customers and internal teams.
You should be comfortable managing multiple systems and deadlines, with solid commercial awareness and a proactive, solutions‑focused mindset.
This role suits someone who thrives under pressure and takes pride in accuracy, accountability and delivering a premium customer experience.
If this opportunity excites you and you feel you’d be a great fit, we’d love to hear from you! Please apply with your CV and a cover letter.
- Private Medical Insurance
- Rewards platform – Gym & high street discounts
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Onsite Parking
- #J-18808-Ljbffr
Ferrari Personalisation Specialist in Swindon employer: Dick Lovett
At our Ferrari dealership in Swindon, we pride ourselves on being an exceptional employer that values a premium customer experience and employee satisfaction. Our work culture fosters collaboration and excellence, offering extensive learning and development opportunities alongside competitive benefits such as private medical insurance, a contributory pension scheme, and regular pay reviews. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all while working in a luxurious environment that embodies the spirit of Ferrari.
StudySmarter Expert Advice🤫
We think this is how you could land Ferrari Personalisation Specialist in Swindon
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Ferrari Personalisation Specialist at Dick Lovett, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dick Lovett. Tailor your message to explain why you’re drawn to them and how you can contribute as a Ferrari Personalisation Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Ferrari Personalisation Specialist in Swindon
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dick Lovett:When writing your cover letter, make sure to tailor your message specifically for Dick Lovett. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dick Lovett
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dick Lovett that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dick Lovett that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dick Lovett’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
