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For Companies At a Glance
- Tasks: Support customers and technicians with expert car parts advice in a luxury environment.
- Company: Join the prestigious Ferrari team at Swindon.
- Benefits: Health cash plan, gym discounts, and 25 days holiday.
- Why this job: Work with exciting cars and develop your skills in a dynamic team.
- Qualifications: Experience in a Parts department and good communication skills required.
- Other info: Great opportunity for career growth in the motor trade.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
We have an exciting opportunity to join our team at Ferrari Swindon in our Parts department on a fixed-term contract to cover maternity. Our Parts departments have an important role providing essential support and customer service, providing support and advice to our Service teams, as well as interacting with customers directly. You will use your expert knowledge about cars, how they work and how they fit together, to advise both Technicians and customers what is needed for repairs.
We are looking for someone with a great attitude, confidence, good communication skills and ability to problem-solve in a luxury retail environment whilst surrounded by exciting cars and friendly people.
Job Opportunity
- Ensuring all customers are dealt with promptly and courteously.
- Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
- Assisting in stock checks and van deliveries where required.
- Packing and loading Parts correctly.
- Use the dealer management system to control stock.
- Correctly identify required parts for customers and the workshop.
Essential Skills
- Current or recent experience of working in a Parts department in a franchised dealership.
- Knowledge of Microsoft Office, Excel and Kerridge.
- Candidates who have transferrable skills and are enthusiastic about undertaking a new challenge in the motor trade may be considered.
- Full UK Driving Licence.
We look forward to hearing from you.
Benefits
- Health cash plan – Claim back medical costs.
- Rewards platform – Gym high street discounts.
- 25 Days Holiday.
Ferrari Parts Advisor Maternity Cover Fixed Term Contract in Swindon employer: Dick Lovett
Contact Detail:
Dick Lovett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ferrari Parts Advisor Maternity Cover Fixed Term Contract in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Ferrari or similar dealerships. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your passion for cars! When you get the chance to meet potential employers, share your knowledge and enthusiasm about vehicles. This will help you stand out as someone who truly cares about the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to parts advising. Think about scenarios where you've solved problems or provided excellent customer service, and be ready to share those stories.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Ferrari Parts Advisor Maternity Cover Fixed Term Contract in Swindon
Some tips for your application 🫡
Show Your Passion for Cars: When writing your application, let your love for cars shine through! Share any relevant experiences or knowledge you have about vehicles, especially if you've worked in a Parts department before. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the Ferrari team.
Highlight Your Customer Service Skills: Since this role involves interacting with customers, make sure to emphasise your communication skills and any previous customer service experience. We value a friendly attitude and the ability to solve problems, so share examples of how you've gone above and beyond for customers in the past.
Be Detail-Oriented: Attention to detail is key in our Parts department. In your application, mention any experience you have with checking orders, managing stock, or using dealer management systems. We want to know that you can handle the nitty-gritty details while keeping everything running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us that you’re serious about joining our team!
How to prepare for a job interview at Dick Lovett
✨Know Your Parts
Brush up on your knowledge of car parts and how they work together. Be ready to discuss specific components and their functions, as this will show your expertise and confidence in the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you solved problems or went above and beyond for a customer, as this is crucial in a luxury retail environment.
✨Familiarise with Systems
Get to grips with dealer management systems like Kerridge. If you have experience with similar software, be prepared to discuss it. Showing that you can quickly adapt to new systems will impress the interviewers.
✨Show Enthusiasm
Express your passion for cars and the motor trade during the interview. A positive attitude and genuine enthusiasm can set you apart from other candidates, especially in a vibrant setting like Ferrari Swindon.
