At a Glance
- Tasks: Be the welcoming face of Porsche Centre Bristol, ensuring exceptional customer experiences.
- Company: Join a luxury automotive brand known for innovation and outstanding hospitality.
- Benefits: Enjoy private medical insurance, gym discounts, 25 days holiday, and more!
- Why this job: Make a real impact by creating memorable experiences for every visitor.
- Qualifications: Experience in retail or hospitality, confident communication skills, and a smart appearance.
- Other info: Dynamic role with opportunities for learning, development, and career growth.
The predicted salary is between 30000 - 42000 ÂŁ per year.
January 2026 represents an exciting chapter in the history of Porsche Centre Bristol. We will open the doors to our brand new “Destination Porsche” dealership, an immersive, state-of-the-art facility, with a two-story showroom that will set new standards in automotive retail with exceptional customer hospitality. This is where innovation meets luxury and with it comes a fantastic opportunity to join our established customer hosting team.
We are looking to appoint a confident, well-presented Showroom Host/Receptionist. You will be the face of our dealership responsible for creating a welcoming and memorable experience for every customer. Your primary focus will be on delivering outstanding customer service, adhering to Porsche standards, and ensuring every visitor enjoys a seamless and delightful customer journey. First impressions count, so a warm cheerful demeanour with a flexible can-do attitude is essential. You will be able to proactively manage our customers’ expectations as well as meeting their needs throughout their visit and over the phone swiftly building genuine rapport along the way.
Working as a Showroom Host in the car industry is an exciting fast-paced job where no two days are the same. You will engage with a diverse range of customers, each with unique expectations and requirements, ensuring a welcoming and exceptional experience for all. Please note, this is a full-time position (40 hours per week).
Job Opportunity
- Act as the first point of contact for all visitors and callers, delivering a warm, professional welcome in line with the Porsche brand.
- Direct customers appropriately and support both sales and aftersales teams to ensure a smooth and efficient customer journey.
- Handle enquiries confidently, providing accurate information and clear communication at all times.
- Maintain a pristine showroom environment, ensuring displays and communal areas reflect Porsche standards.
- Provide exceptional hospitality, including refreshments and a comfortable waiting area, to enhance the customer experience.
- Support customer events as needed, assisting with planning and coordination.
- Carry out administrative tasks, such as managing correspondence.
- Uphold a polished appearance, strong communication skills, and a proactive approach to customer service.
Essential Skills
- Experience of working in a retail or hospitality environment in a customer facing role for at least one year.
- Confident, professional, smart in appearance.
- Basic IT and computer systems experience would be beneficial to this role.
If you have the experience we are looking for, and are a friendly and positive person, this is a fantastic opportunity to join our team. If you are excited by this role and the prospect of joining the welcoming and successful team at Porsche Centre Bristol, please send us your CV and Cover Letter today.
Benefits
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Receptionist (Pobr) employer: Dick Lovett
Contact Detail:
Dick Lovett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Pobr)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Porsche Centre Bristol. Familiarise yourself with their values and what makes them stand out in the automotive industry. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the dealership, think about how you can create a welcoming atmosphere. Role-play common scenarios with friends or family to boost your confidence in handling different customer interactions.
✨Tip Number 3
Dress to impress! As a Showroom Host, your appearance matters. Make sure you look polished and professional for your interview. It’s all about making that great first impression, so choose an outfit that reflects the luxury brand of Porsche.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining our team at Porsche Centre Bristol. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Receptionist (Pobr)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your cheerful demeanour and can-do attitude. Remember, first impressions count!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience in customer service and any relevant skills that align with what we’re looking for. It shows us you’re genuinely interested in joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Avoid fluff and focus on what makes you a great fit for the Showroom Host position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and ready to embrace the digital side of our dealership.
How to prepare for a job interview at Dick Lovett
✨Know the Brand Inside Out
Before your interview, make sure you research Porsche and its values. Understand what sets them apart in the automotive industry, especially their commitment to customer service and luxury. This knowledge will help you align your answers with their brand ethos.
✨Showcase Your Customer Service Skills
As a Showroom Host/Receptionist, your role revolves around exceptional customer service. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle enquiries confidently and create a welcoming atmosphere.
✨Dress to Impress
First impressions matter, especially in a luxury environment like Porsche Centre Bristol. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the brand's standards and shows that you take the opportunity seriously.
✨Practice Your Communication Skills
Strong communication is key in this role. During the interview, practice clear and concise responses. You might even want to role-play common scenarios you could face as a receptionist, such as handling difficult customers or managing multiple enquiries at once.