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- Tasks: Be the friendly face of our BMW and MINI dealerships, welcoming customers and handling enquiries.
- Company: Join a dynamic team at a leading automotive brand in Hungerford.
- Benefits: Enjoy private medical insurance, gym discounts, 25 days holiday, and more!
- Other info: Exciting opportunities for learning and career growth await you!
- Why this job: Develop your customer service skills in a fast-paced, supportive environment.
- Qualifications: Experience in hospitality or retail, great communication skills, and a team player.
The predicted salary is between 20000 - 25000 £ per year.
Our BMW and MINI team in Hungerford is growing! We're recruiting for a friendly and professional Receptionist to be the welcoming face of our BMW and MINI dealerships in Hungerford. If you enjoy working with people and have experience in hospitality or retail, this could be a great fit for you!
You’ll be the first point of contact for customers visiting or calling us, directing them to the right department whether that’s Sales, Service, or Parts. This role gives you the chance to work across two well‑known brands and develop your customer‑service skills in a fast‑paced, supportive environment. It’s an exciting time to join us, as our showrooms are undergoing some big changes to make the customer experience even better.
Job Opportunity- Greeting customers with a warm and professional welcome
- Answering calls and handling enquiries or passing them on to the right team (full training will be provided)
- Keeping the reception area and refreshment stations tidy and well‑stocked
- Supporting with admin tasks and helping out with events or meeting room bookings when needed
- Making sure every customer feels looked after from the moment they arrive
- Co‑ordinating the service department to ensure its smooth running
- Experience in a customer‑facing role (hospitality or retail experience is ideal!)
- Confident, well‑presented, and a great communicator
- Someone who enjoys working as part of a team and can juggle tasks with ease
- A natural at building rapport and making people feel at ease
- A willingness to learn and get stuck in
If you’re passionate about delivering great service and want to be part of a friendly, professional team, we’d love to hear from you. Please send us your CV and a short cover letter telling us why you’d be a great fit.
Benefits- Private Medical Insurance
- Health cash plan - Claim back medical costs
- Rewards platform - Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Receptionist employer: Dick Lovett
Contact Detail:
Dick Lovett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to research the company and its values before your interview. Knowing about BMW and MINI's commitment to customer service will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for customers, so role-play with a friend or family member to get comfortable with greeting people and handling enquiries.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Choose an outfit that reflects professionalism and aligns with the brand image of BMW and MINI.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Craft a Warm Cover Letter: Your cover letter is your chance to shine! Make sure to express your enthusiasm for the role and highlight your customer service experience. We want to see your personality come through, so don’t be afraid to let us know why you’d be a great fit for our team.
Tailor Your CV: When applying, tailor your CV to match the job description. Highlight any relevant experience in hospitality or retail, and showcase your communication skills. We love seeing how your background aligns with what we’re looking for!
Show Off Your Team Spirit: Since this role involves working closely with others, make sure to mention your teamwork skills in your application. Share examples of how you've successfully collaborated in previous roles, as we value a friendly and supportive environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and it shows you’re serious about joining our team. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Dick Lovett
✨Know the Company
Before your interview, take some time to research the BMW and MINI brands. Understand their values, recent changes in the showrooms, and what makes them stand out in the automotive industry. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about making customers feel welcome, prepare examples from your past experiences in hospitality or retail where you provided excellent service. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your ability to thrive in a customer-facing role.
✨Practice Your Communication
As a receptionist, clear and confident communication is key. Practice answering common interview questions out loud, focusing on your tone and clarity. You might even want to role-play with a friend to simulate the interview environment, which can help ease any nerves and improve your delivery.
✨Dress to Impress
First impressions matter, especially in a professional setting like a dealership. Make sure to dress smartly and present yourself well. A polished appearance not only boosts your confidence but also shows the interviewers that you understand the importance of professionalism in their business.