At a Glance
- Tasks: Greet customers and provide exceptional service across BMW, MINI, and Land Rover dealerships.
- Company: Join the dynamic Dick Lovett Melksham team with a focus on customer experience.
- Benefits: Enjoy private medical insurance, gym discounts, 25 days holiday, and more!
- Other info: Full-time role with opportunities for learning and development.
- Why this job: Develop your hosting skills while working with prestigious car brands.
- Qualifications: Customer-facing experience and a professional appearance are essential.
The predicted salary is between 22000 - 26000 £ per year.
Our Dick Lovett Melksham dealerships are looking to appoint a Receptionist to provide an efficient service and greet customers. You will assist a variety of customers who will be enquiring in reference to Sales, Service and Parts. This role will work across the BMW, MINI and Land Rover dealerships, so it is a great opportunity to develop your hosting skills with a range of brands.
Please note, this role is a full-time position, including Saturdays on a rota basis.
Job Opportunity- To answer the telephone politely and efficiently.
- To deal with enquiries, taking messages or redirecting calls as appropriate.
- To provide a friendly and helpful reception experience at all times.
- Greet customers, notify the Sales, Service or Parts departments of their arrival, and maintain a high standard of professionalism at all times.
- To assist in any other administrative or stocking duties as required.
- To ensure displays and refreshment areas are kept clean, fully stocked and orderly.
- Provide support and cover to the BMW, MINI and Land Rover dealerships.
- Experience of working in a customer facing role for at least one year.
- Confident, professional, smart in appearance.
- Experience of operating a switchboard would be an advantage, but not essential.
This is a fantastic opportunity to join our team and provide an exceptional experience to our customers both in person and over the phone. If you can give customers a great experience, please send us your CV and Cover Letter today.
Benefits- Private Medical Insurance
- Health cash plan - Claim back medical costs
- Rewards platform - Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Receptionist in Melksham employer: Dick Lovett
At Dick Lovett Melksham, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values customer service and teamwork. Our Receptionist role provides not only competitive benefits such as private medical insurance and generous holiday allowances but also ample opportunities for personal and professional growth across prestigious brands like BMW, MINI, and Land Rover. Join us in a supportive environment where your contributions are recognised and rewarded, making every day at work meaningful and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Melksham
✨Tip Number 1
First things first, make sure you know the company inside out. Research Dick Lovett Melksham and understand their values, services, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get the chance to chat with someone from the dealership, whether it's at a networking event or during an interview, be friendly and approachable. Remember, as a Receptionist, you'll be the face of the company, so showing off your excellent customer service skills right from the start is key!
✨Tip Number 3
Practice your phone etiquette! Since you'll be answering calls and dealing with enquiries, it’s important to sound confident and professional. Try role-playing with a friend to get comfortable with handling different types of calls and questions.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Good luck!
We think you need these skills to ace Receptionist in Melksham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer-facing experience and any relevant skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your strengths!
Craft a Friendly Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to providing an exceptional experience for our customers. Keep it friendly and professional, just like the reception we aim to provide.
Show Off Your Communication Skills:Since you'll be answering phones and greeting customers, make sure to highlight your communication skills in your application. We love candidates who can convey warmth and professionalism, so let that shine through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dick Lovett
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at the dealership. Familiarise yourself with the brands you'll be working with, like BMW, MINI, and Land Rover. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Customer Service Skills
Since this role is all about providing an exceptional customer experience, think of examples from your past work where you've gone above and beyond for a customer. Practising these scenarios will help you articulate your skills during the interview and demonstrate your ability to handle enquiries effectively.
✨Dress to Impress
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview to reflect the high standards expected at the dealership. This shows that you take the opportunity seriously and are ready to represent the brand well.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the company is the right fit for you.
