At a Glance
- Tasks: Assist customers with parts orders and ensure accurate delivery.
- Company: Join BMW Melksham, a leader in the automotive industry.
- Benefits: Enjoy private medical insurance, gym discounts, and 25 days holiday.
- Other info: Great opportunities for learning and career progression in a dynamic environment.
- Why this job: Develop your career with full manufacturer training and exciting new technologies.
- Qualifications: Passion for cars, customer service skills, and team player mentality.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
BMW Melksham are looking for a motivated Parts Advisor to join the team! If you have experience of working in the automotive industry as a Parts Advisor, we would like to hear from you. The ideal candidate will be a great team player, have a passion for cars and be a great communicator with both customers and colleagues. We are looking for a highly organised individual who appreciates that detail is everything and embraces the values of Dick Lovett Group.
Job Opportunity
What does this role involve?
- Communicating with customers promptly and courteously, while fulfilling their orders.
- Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
- Handling phone enquiries efficiently and professionally.
- Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible.
- Assisting in stock checks and van deliveries where required.
- Packing and loading Parts correctly.
Essential Skills
We are looking for an ambitious candidate who has the ability to work on their own initiative as well as part of a team. A key component for us is someone with a passion for customer service, can do attitude, flexibility and an enthusiasm for cars. Previous dealership experience would be beneficial. Use of Kerridge or DRIVE would be advantageous, along with BMW knowledge which is preferred but not essential.
If you are looking to progress as a Parts Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.
Benefits
- Private Medical Insurance
- Health cash plan - Claim back medical costs
- Rewards platform - Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Parts Advisor – Automotive, Manufacturer Training & Benefits in Melksham employer: Dick Lovett
At BMW Melksham, we pride ourselves on being an exceptional employer, offering a dynamic work environment where passion for the automotive industry meets unparalleled training and development opportunities. Our team-oriented culture fosters collaboration and communication, ensuring that every employee feels valued and empowered to grow within their role. With comprehensive benefits including private medical insurance, generous holiday allowances, and a commitment to employee well-being, joining us as a Parts Advisor means embarking on a rewarding career path with a prestigious manufacturer.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor – Automotive, Manufacturer Training & Benefits in Melksham
✨Tip Number 1
Get to know the company! Research BMW Melksham and the Dick Lovett Group. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll need to interact with customers and colleagues regularly. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle enquiries professionally.
✨Tip Number 3
Show off your passion for cars! During interviews, share your experiences and knowledge about automotive trends or specific models. This will demonstrate your enthusiasm and make you stand out as a candidate who truly cares about the industry.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. This way, we can keep track of your progress and get you one step closer to joining our fantastic team.
We think you need these skills to ace Parts Advisor – Automotive, Manufacturer Training & Benefits in Melksham
Some tips for your application 🫡
Show Your Passion for Cars:When writing your application, let your love for cars shine through! Share any relevant experiences or stories that highlight your enthusiasm for the automotive industry. We want to see that you’re not just looking for a job, but that you genuinely care about the field.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-organised. We appreciate candidates who take the time to present their information clearly and accurately.
Highlight Your Customer Service Skills:As a Parts Advisor, communication is crucial. In your application, emphasise your experience in customer service and how you’ve successfully handled enquiries in the past. We’re looking for team players who can connect with both customers and colleagues effortlessly.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your skills and experiences in a way that aligns perfectly with what we’re looking for. Don’t miss out on this opportunity!
How to prepare for a job interview at Dick Lovett
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially about BMW and the parts they use. Familiarise yourself with common parts and their functions, as well as any specific systems like Kerridge or DRIVE. This will show that you're not just passionate about cars but also knowledgeable about the specifics of the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice how you communicate. Think of examples where you've successfully handled customer queries or worked as part of a team. Be ready to demonstrate your ability to convey information clearly and courteously during the interview.
✨Be Organised and Detail-Oriented
The job requires a high level of organisation and attention to detail. Prepare to discuss how you manage your tasks and ensure accuracy in your work. You might want to share specific instances where your organisational skills made a difference in your previous roles.
✨Embrace the Company Values
Research the Dick Lovett Group's values and be prepared to discuss how your personal values align with theirs. Showing that you understand and appreciate their culture can set you apart from other candidates and demonstrate that you're a great fit for the team.
