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- Tasks: Be the friendly face of our BMW and MINI dealerships, welcoming customers and handling enquiries.
- Company: Join a dynamic team at a leading automotive dealership in Hungerford.
- Benefits: Enjoy private medical insurance, gym discounts, 25 days holiday, and more!
- Other info: Exciting changes in showrooms to enhance customer experience and career growth opportunities.
- Why this job: Develop your customer service skills in a fast-paced, supportive environment.
- Qualifications: Experience in hospitality or retail, great communication skills, and a team player.
The predicted salary is between 22000 - 26000 £ per year.
Our BMW and MINI team in Hungerford is growing! We're recruiting for a friendly and professional Receptionist to be the welcoming face of our BMW and MINI dealerships in Hungerford. If you enjoy working with people and have experience in hospitality or retail, this could be a great fit for you!
You'll be the first point of contact for customers visiting or calling us, directing them to the right department whether that's Sales, Service, or Parts. This role gives you the chance to work across two well-known brands and develop your customer service skills in a fast-paced, supportive environment.
It's an exciting time to join us, as our showrooms are undergoing some big changes to make the customer experience even better.
- Greeting customers with a warm and professional welcome
- Answering calls and handling enquiries or passing them on to the right team (full training will be provided)
- Keeping the reception area and refreshment stations tidy and well-stocked
- Supporting with admin tasks and helping out with events or meeting room bookings when needed
- Making sure every customer feels looked after from the moment they arrive
- Co-ordinating the service department to ensure its smooth running
Essential Skills
- Experience in a customer-facing role (hospitality or retail experience is ideal!)
- Confident, well-presented, and a great communicator
- Someone who enjoys working as part of a team and can juggle tasks with ease
- A natural at building rapport and making people feel at ease
- A willingness to learn and get stuck in
If you're passionate about delivering great service and want to be part of a friendly, professional team, we'd love to hear from you. Please send us your CV and a short cover letter telling us why you'd be a great fit.
Benefits
- Private Medical Insurance
- Health cash plan - Claim back medical costs
- Rewards platform - Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Receptionist in Hungerford employer: Dick Lovett
Contact Detail:
Dick Lovett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Hungerford
✨Tip Number 1
Make sure you research the company before your interview. Knowing about BMW and MINI's values and recent changes in their showrooms will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable with greeting people and handling enquiries confidently.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look professional and well-presented to reflect the high standards of BMW and MINI.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website to make sure your application gets noticed!
We think you need these skills to ace Receptionist in Hungerford
Some tips for your application 🫡
Show Your Personality: When writing your cover letter, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re passionate about customer service and what makes you a great fit for our team.
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles, especially in hospitality or retail. We love seeing how your skills align with what we’re looking for, so tailor it to match the job description!
Keep It Professional: While we want to see your personality, remember to keep your application professional. Use clear language, check for typos, and ensure your formatting is neat. First impressions count, even on paper!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dick Lovett
✨Know the Brands
Before your interview, take some time to research BMW and MINI. Familiarise yourself with their values, latest models, and any recent news. This will not only show your enthusiasm but also help you connect better with the interviewers.
✨Showcase Your Customer Service Skills
Since this role is all about being the welcoming face of the dealership, prepare examples from your past experiences in hospitality or retail where you provided excellent customer service. Think about how you made customers feel valued and how you handled any challenges.
✨Practice Your Communication
As a receptionist, clear communication is key. Practice answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to get comfortable with speaking about your experiences.
✨Dress to Impress
First impressions matter! Make sure to dress professionally for your interview. A smart outfit will not only make you look the part but will also boost your confidence as you step into the interview room.