Dick Lovett, BMW Melksham, is seeking a Digital Enquiry Specialist to manage customer enquiries across online platforms, email, social media and telephone, delivering a professional, timely and personalised experience that reflects the premium BMW brand.
You will collaborate with the Sales team to qualify opportunities, arrange appointments, vehicle viewings and test drives, record interactions in CRM systems with GDPR-compliant data, and support retention activities while maintaining high
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Digital Enquiry Specialist — Create VIP Car Buyer Experiences employer: Dick Lovett
At our Ferrari dealership in Swindon, we pride ourselves on being an exceptional employer that values a premium customer experience and employee satisfaction. Our work culture fosters collaboration and excellence, offering extensive learning and development opportunities alongside competitive benefits such as private medical insurance, a contributory pension scheme, and regular pay reviews. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all while working in a luxurious environment that embodies the spirit of Ferrari.
