Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service for vehicle servicing and repairs.
- Company: Join a leading BMW dealership with a focus on staff satisfaction.
- Benefits: Enjoy bonuses, private medical insurance, and 25 days holiday.
- Why this job: Grow your career with full manufacturer training and exposure to new technologies.
- Qualifications: Two years experience in a service department and Microsoft Office skills.
- Other info: Dynamic work environment with opportunities for learning and development.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
Our BMW Dealership in Bristol are looking to appoint an accomplished and enthusiastic Service Advisor. At Dick Lovett we believe passionately in and champion ‘Customer Satisfaction through Staff Satisfaction’. It is very simple; if we do everything to look after our staff, they will give exceptional service to our customers. If you are someone who embraces the values of both the BMW brand and Dick Lovett Group, whilst being able to prioritise and manage your own workload, this could be the opportunity for you.
Job Opportunity
Key responsibilities:- Deliver a great experience for our customers in servicing and repairs
- Booking services
- Completing repair orders
- Communicating any required repairs to our customers
- Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales
- A minimum of two years experience working in a Service department in a franchised dealership
- Knowledge of Microsoft Office, Excel and Kerridge
- Familiarity of warranty procedures would be advantageous but not essential
If you are looking to progress as a Service Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry. We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.
Benefits- Bonus scheme
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Service Advisor (BMBR) in Bristol employer: Dick Lovett
Contact Detail:
Dick Lovett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (BMBR) in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Dick Lovett's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! As a Service Advisor, you'll need to handle various situations with customers. Think of examples from your past experience where you’ve gone above and beyond for a customer, and be ready to share those stories.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared about the role or the team. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your interest in the role directly to the hiring team at Dick Lovett.
We think you need these skills to ace Service Advisor (BMBR) in Bristol
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the role and how you can contribute to our team at Dick Lovett.
Tailor Your Experience: Make sure to highlight your relevant experience in a service department. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dick Lovett
✨Know Your Stuff
Make sure you brush up on your knowledge of BMW vehicles and the services they offer. Familiarise yourself with common repairs and customer queries, as well as the warranty procedures mentioned in the job description. This will show that you're not just interested in the role but also passionate about the brand.
✨Showcase Your Customer Service Skills
Since the role is all about delivering exceptional customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your ability to manage workloads while keeping customers happy.
✨Team Player Vibes
Collaboration with the Workshop team is key, so be ready to discuss how you work well in a team environment. Share specific instances where you've successfully collaborated with others to achieve a common goal, especially in a fast-paced setting like a dealership.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
