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For Companies At a Glance
- Tasks: Create a welcoming environment and attend to customer needs in a busy showroom.
- Company: Join the Dick Lovett Group, a leader in hospitality and customer service.
- Benefits: Enjoy private medical insurance, gym discounts, and 25 days holiday.
- Why this job: Perfect for those wanting to enhance their customer service skills in a dynamic setting.
- Qualifications: Experience in retail or hospitality with a passion for customer service.
- Other info: Great opportunity for career growth in a prestigious environment.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
Are you currently working in a front of house role in a hospitality or retail setting? Are you a Barista looking for a new challenge? Do you want to develop your skills of working in a customer facing role and work in a busy and exciting industry? If so, this role could be for you.
We are looking for a Host to join us and deliver exceptionally high standards around our busy Bristol BMW/MINI campus. The Host will work closely with the Senior Host and members of the Reception team to ensure that all our customers' hospitality needs are met while visiting our Centres. This role is varied and a great chance to work with a wide range of customers and teams.
Job Opportunity
- Ensuring the showroom is well presented, creating a welcoming and hospitable environment for customers.
- Hosting customers and attending to their refreshment needs while they are on site with us for sales and service appointments.
- Providing refreshments for on-site staff meetings.
- Ensuring the meeting rooms on site are clean, tidy and well stocked.
- General housekeeping duties and light cleaning when needed.
- Ordering consumable stock from the wholesaler weekly.
- Planning for meetings and ensuring the meeting rooms are clean, tidy and well stocked.
- Working closely with our various different teams to give the best customer service possible.
Essential Skills
- Experience of working in a retail or hospitality environment in a customer facing role for at least one year.
- An understanding of the importance of keeping a well-presented showroom.
- Confident, professional, smart in appearance.
- Basic IT and computer systems experience would be beneficial to this role.
- This would be an ideal position for someone looking to grow their prestige customer service experience.
If you are keen to join Dick Lovett Group, we will look forward to seeing your application.
Benefits
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym high street discounts
- 25 Days Holiday (plus)
Hospitality Host in Bristol employer: Dick Lovett
Contact Detail:
Dick Lovett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Host in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Show up in person! If you're eyeing a specific place, pop in and introduce yourself. A friendly face can leave a lasting impression, and who knows, they might just have an opening that isn't advertised yet.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and why you’d be a great fit for the role. Keep it casual but confident – you want to show them your personality shines through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing enthusiastic candidates who are keen to join our team!
We think you need these skills to ace Hospitality Host in Bristol
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly tone can make a big difference in how we perceive your fit for the role.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality or retail. We’re looking for someone who understands customer service, so connect your past roles to what we’re after in this position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team. Avoid fluff and focus on your key skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dick Lovett
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Hospitality Host. Familiarise yourself with the tasks mentioned in the job description, like maintaining a well-presented showroom and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or handled a challenging situation effectively. This will show that you have the right skills and attitude for the job.
✨Dress to Impress
As a Hospitality Host, you'll need to present yourself professionally. Choose an outfit that reflects the smart appearance expected in the role. Dressing well not only makes a good impression but also boosts your confidence during the interview.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. Asking insightful questions shows your genuine interest in the position and helps you determine if it's the right fit for you.
