At a Glance
- Tasks: Build strong relationships with venues and promoters to drive growth in live entertainment.
- Company: Join DICE, a company redefining live entertainment with a vibrant culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal growth.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
- Why this job: Be part of an exciting mission to connect fans with live music experiences.
- Qualifications: Experience in account management or event operations, with strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. We’re looking for an Account Manager to join our Operations Team and build strong relationships with venues and promoters in the UK. At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of.
About the role
You’ll be joining a team that’s responsible for developing partner relationships. Your expertise in the UK’s music industry and knowledge of the live entertainment business mean you know what makes promoters, festivals and venues tick. This is an exciting opportunity to work in an emerging market and establish strong working relationships with our major partners, focusing on operational excellence, engagement and growth.
- Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention.
- Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events.
- Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies.
- Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy.
- Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented.
- Responsible for partner retention through contract renewal on better commercial terms.
- Engaged in team collaboration to overcome ambiguity and achieve shared success.
You are
- Passionate, humble and resilient.
- Demonstrates strategic thinking with detail-oriented execution.
- A fan of music and culture.
- Highly collaborative and confident communicator.
- Builds relationships across all levels of seniority with ease.
- An analytical and curious problem solver.
- Extremely organised, resourceful and efficient in balancing priorities.
You'll need
- Business and commercial acumen.
- Strong communication skills.
- Exceptional stakeholder management.
- Proven experience in live events in Account Management, Event Operations or Marketing.
- High attention to detail and resourcefulness.
- An understanding of marketing, social media and analytics.
- Excellent knowledge of how festivals, venues and promoters work.
- Ticketing experience is a big plus.
- Fluency in one of the following languages is a plus - French, German, Italian, Portuguese, Spanish.
About DICE
DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more diverse, equitable and inclusive DICE.
Hybrid Working
This role is based in London, UK. We recognise the benefits of hybrid working, and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process.
Application process
Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. For information on how we use your data, please view our Candidate Privacy Policy. We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans. If you would like more information about how your data is processed, please contact us.
Account Manager, UK in London employer: Dice
DICE is an exceptional employer that champions creativity and innovation in the heart of Greater London. With a strong focus on mentorship and professional growth, employees are encouraged to develop their skills in a supportive environment that values diversity and inclusion. The hybrid work model offers flexibility, making it an ideal place for those seeking a meaningful and rewarding career in design.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, UK in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Dice and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Dice are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Dice on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Dice. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Account Manager, UK in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Dice. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Dice:Show us that you’ve done your homework! In your application, briefly mention what you admire about Dice’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Dice
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Dice will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Dice, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
