At a Glance
- Tasks: Lead exciting CRM campaigns and connect fans with their favourite events.
- Company: Join DICE, a rapidly growing tech company with a vibrant culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Diverse team environment with a focus on collaboration and innovation.
- Why this job: Make an impact in the music industry while developing your marketing skills.
- Qualifications: 2-3 years in CRM for consumer apps; experience with multi-channel campaigns.
The predicted salary is between 35000 - 45000 £ per year.
CRM Executive - London
\We’re looking for a CRM Executive to join DICE and focus on growing our partner network through high-quality, well-timed campaign execution.
\As a CRM Executive, you'll own the delivery of curated campaigns end-to-end, working closely with Commercial, Brand and Music Partnerships, and cross-functional teams to ensure every new partner gets a strong start on the platform and that fans are connected to the right events at the right moment.
\You'll work across a broad mix of campaign types, from brand and artist partnerships to new market rollouts and venue activations, keeping partner campaigns running smoothly as the business scales.
You'll also support broader marketing and business initiatives as the team's remit grows.
\Own end-to-end delivery of curated CRM campaigns globally, including build, QA, and send across email, push, and in-app. \n Manage and execute brand partnerships and artist campaigns, taking full ownership of briefing, building, QA, and send.\n Work closely with the Sales team to activate new partners and support market expansion through targeted CRM campaigns.\n Act as the go-to CRM partner for Account Managers, supporting and advising on how to get the most from CRM.\n Use performance data to evaluate campaigns and continuously improve.\n Support broader marketing and business initiatives as the team's remit grows.\n Organised and dependable, comfortable juggling multiple campaigns and partner timelines without dropping quality.\n Comfortable adapting as priorities shift, automation scales, and the scope of the role evolves.\n Collaborative by nature, working well with senior team members and cross-functional stakeholders, including Account Managers, Partnerships teams, and Product.\2–3 years' experience working in CRM for a consumer-facing app or digital product.\Experience in a B2C2B or marketplace-style business (bonus)
\n Proven experience delivering end-to-end CRM campaigns across multiple channels (e. g. email, push, in-app).\Experience with HTML and Liquid (bonus).
\DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide.
We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply.
We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively.
For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere.
You can chat about your specific team’s days and expectations during the interview process.
\Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with.
For information on how we use your data, please view our Candidate Privacy Policy.
\We may use AI-assisted tools to help analyse skills and experience.
These systems function solely as decision-support tools; If you would like more information about how your data is processed, please contact us.
