Clinic Administrator Opportunity
Are you a highly motivated, innovative, and flexible individual ready to make a difference in patients' lives? Join our team at our patient-centred Burnley Kidney Treatment Centre.
Location: Burnley, GB, BB10 1WB. Date Posted: 17 Sept 2026. Contract type: Fixed Term Contract. Work Type: On-site. Part Time / Full Time: Full Time.
This is a Fixed Term contract for 12 months covering maternity.
As the Clinic Administrator, you will be the first point of contact for visitors, playing a pivotal role in ensuring the clinic's smooth operation. This customer-facing position demands excellent communication skills, the ability to work autonomously, prioritize tasks, and tackle challenges effectively. You'll provide crucial administrative support to the Clinic Manager and Deputy Clinic Manager, contributing to the clinic's overall efficiency. Additionally, you'll oversee timely reports and orders, reminding responsible individuals of submission dates and alerting the Clinic Manager to approaching deadlines.
Your Responsibilities
- Warmly welcome and assist patients and visitors to the clinic.
- Provide comprehensive administrative support to the Clinic Manager, Deputy Clinic Manager, and the clinic as a whole.
- Maintain communication with the referring Trust/Hospital.
- Prepare materials, reports, and information for meetings.
- Assist with patient documentation requests.
- Facilitate patient survey and feedback distribution.
- Ensure stock orders are placed promptly.
- Prepare reports related to treatment numbers, billing, and reconciliations.
- Maintain professionalism to ensure visitors experience "great care" during their clinic visits.
Requirements
- GCSE level education or equivalent (essential).
- Strong administration skills and experience in diary management.
- Previous experience in a hospital, healthcare, or customer service setting.
- Prior stock control experience.
- Proficiency in report writing and reconciliation.
- Ability to work independently and collaboratively.
- Essential computer literacy with proven MS Office skills (Word, Excel, and PowerPoint).
- Excellent verbal and written communication skills with the ability to build rapport.
- Fluency in English.
Join Our Team and Grow with Us!
- 35 Days Holiday (inclusive of 8 days bank holiday) increasing with service.
- Full time position: Full time hours to cover 37.5 anywhere between 8am - 6pm, Monday to Friday.
- Enjoy holidays on Christmas and New Year's Day.
- Free Uniform, Tea & Coffee, Flu Vaccine, and Christmas Meal.
- Life Assurance, We Care, Company Pension, Blue Light and Concert for Carers.
- Post subject to references, rights to work checks, DBS, and OH.
All positions at Diaverum are subject to a satisfactory DBS (Disclosure and Barring Service) check as part of our recruitment process.
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Clinic Administrator Burnley employer: Diaverum
Diaverum is an exceptional employer that prioritises patient care and employee development within the dynamic field of renal engineering. With a strong commitment to ongoing training, a supportive work culture, and competitive benefits including a generous annual leave policy and performance bonuses, employees are empowered to make a meaningful impact on patients' lives while enjoying a fulfilling career. Join us in our mission to deliver high-quality renal care across the South and South West regions, where your expertise will be valued and your growth nurtured.
