At a Glance
- Tasks: Be the friendly face of our clinic, ensuring smooth operations and excellent patient care.
- Company: Join a supportive healthcare team dedicated to making a difference.
- Benefits: Enjoy 35 days holiday, free uniform, and perks like life assurance and a company pension.
- Other info: Flexible full-time hours with opportunities for career growth and professional development.
- Why this job: Make a real impact in healthcare while developing your admin skills in a dynamic environment.
- Qualifications: GCSEs or equivalent, strong admin skills, and experience in healthcare or customer service.
The predicted salary is between 30000 - 40000 £ per year.
As the Clinic Administrator, you will be the first point of contact for visitors, playing a pivotal role in ensuring the clinic's smooth operation. This customer-facing position demands excellent communication skills, the ability to work autonomously, prioritise tasks, and tackle challenges effectively. You'll provide crucial administrative support to the Clinic Manager and Deputy Clinic Manager, contributing to the clinic's overall efficiency. Additionally, you'll oversee timely reports and orders, reminding responsible individuals of submission dates and alerting the Clinic Manager to approaching deadlines.
Your Responsibilities
- Warmly welcome and assist patients and visitors to the clinic.
- Provide comprehensive administrative support to the Clinic Manager, Deputy Clinic Manager, and the clinic as a whole.
- Maintain communication with the referring Trust/Hospital.
- Prepare materials, reports, and information for meetings.
- Assist with patient documentation requests.
- Facilitate patient survey and feedback distribution.
- Ensure stock orders are placed promptly.
- Prepare reports related to treatment numbers, billing, and reconciliations.
- Maintain professionalism to ensure visitors experience 'great care' during their clinic visits.
Requirements
- GCSE level education or equivalent (essential).
- Strong administration skills and experience in diary management.
- Previous experience in a hospital, healthcare, or customer service setting.
- Prior stock control experience.
- Proficiency in report writing and reconciliation.
- Ability to work independently and collaboratively.
- Essential computer literacy with proven MS Office skills (Word, Excel, PowerPoint).
- Excellent verbal and written communication skills with the ability to build rapport.
- Fluency in English.
Benefits and Additional Information
- 35 Days Holiday (inclusive of 8 days bank holiday) increasing with service.
- Full time position: Full time hours to cover 37.5 anywhere between 8am - 6pm, Monday to Friday.
- Enjoy holidays on Christmas and New Year's Day.
- Free Uniform, Tea & Coffee, Flu Vaccine, and Christmas Meal.
- Life Assurance, We Care, Company Pension, Blue Light and Concert for Carers.
- Post subject to references, rights to work checks, DBS, and OH.
We encourage you to apply today, as we reserve the right to close the vacancy early in response to a high volume of applications. All positions at Diaverum are subject to a satisfactory DBS (Disclosure and Barring Service) check as part of our recruitment process.
Clinic Administrator Kings Norton in Birmingham employer: Diaverum
At Diaverum, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Kings Norton, our clinic provides a dynamic environment where you can make a meaningful impact while enjoying generous benefits such as 35 days of holiday, life assurance, and opportunities for career advancement. Join us to be part of a team that values your contributions and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Administrator Kings Norton in Birmingham
✨Tip Number 1
Make sure to research the clinic and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Clinic Administrator, you'll be the first point of contact, so being able to convey information clearly and warmly is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and gives you a chance to find out more about the role and the team dynamics. Plus, it helps you assess if it's the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. It’s a simple way to show your enthusiasm for the position.
We think you need these skills to ace Clinic Administrator Kings Norton in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a customer-facing role like Clinic Administrator.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience in administration and customer service, and don’t forget to mention your skills in diary management and report writing. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can prioritise tasks effectively, so show us you can do that right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Diaverum
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinic Administrator. Familiarise yourself with the key tasks like patient interaction, report preparation, and stock management. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As this role is customer-facing, it's crucial to highlight your excellent communication skills. Prepare examples from your past experiences where you've successfully interacted with patients or managed difficult situations. This will illustrate your ability to build rapport and maintain professionalism.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as managing tight deadlines or dealing with challenging patients. Think of relevant scenarios from your previous roles and how you tackled them. This will showcase your problem-solving abilities and readiness for the job.
✨Demonstrate Your Organisational Skills
Since the role involves diary management and overseeing reports, be ready to discuss how you stay organised. Share your methods for prioritising tasks and ensuring timely submissions. This will reassure the interviewers that you can handle the administrative demands of the position effectively.
